Robotron Development Highlights & Support Notes

The information in this article is the intellectual property of xMatters and is intended only for use with xMatters products by xMatters customers and their employees. Further, this intellectual property is proprietary and must not be reused or resold.


We're hard at work on our next quarterly release, Robotron, which will be rolling out in the Mar/Apr 2023 timeframe. Please follow this article and its comments to receive updates throughout the quarter about new features and functionality that we're working on for the Robotron release.

Customers interested in previewing new features before they're released can opt into our Early Access Program (EAP), which delivers new features into non-production environments as they're rolled off the assembly line.

We'll also use this document to capture highlights of additions and updates to our mobile platforms and the xMatters REST API.

Deployment Details

For more information on how features in this article work, click the online help links embedded in each topic. As with any of our Community articles, you can click any image or animated GIF to see a larger version.

Support Notes

For a list of additional changes made in each deployment that are not covered in the Development Highlights, see the support notes included below each highlight. While most features will be added to production environments as part of our quarterly releases, the support notes typically describe fixes, which can sometimes affect product behavior.

January 16-20, 2023

Redesigned Workflow Templates directory

You may notice the Workflow Templates directory looks waaaaaay more spiffy this week! With its new design, we've organized workflows into sections so it's clearer what's available:

  • Basic Workflows – Quickly get started triggering alerts and initiating incidents, or build your own custom workflow from scratch.
  • Workflows for Your Tools – Use one of our low-code workflow templates to easily integrate with a third-party tool.

We've also added handy filters that you can use to browse the available workflows by their type (for example, Change Intelligence, Monitoring, Major Incident Management, etc.).


Add response options anywhere in your email messages

Availability: Early Access Program

Want to make the response options for your email notifications more visible? With this latest enhancement, you can add response options anywhere in your emails and style how they look.

In the message editor, drag the new Responses property into the body of your email message. When you send the message, this property is replaced with the response options from your form. If you'd like, you can then use the editor's code view to style how the responses look using your own custom CSS.


Support notes (week of January 16-20)

xMatters Internal Reference No. Summary
COR-67384 Incident Console - export : Fixed an issue that prevented incidents for French users from exporting correctly.
COR-66793 Post-Incident Report - export: Corrected an issue that caused users to see an error message instead of a successfully exported report.
Flow Designer - Combo box properties: Fixed an issue that prevented proper processing of single combo box values.
COR-67215 Groups - On-Call groups: Corrected an issue that caused the "+" icon to disappear from view when multiple shifts with long names were added for an on-call group member.
COR-67296 Groups - Broadcast groups (usability fixes): Improved the layout and user experience when working with Broadcast groups.
COR-67334 Incidents list (usability fixes): Improved the layout and user experience when working with Broadcast groups.

About the early access delivery process

Customers can choose to opt their non-production environments into an Early Access Program (EAP )to see new functionality before it's released. If you're considering signing up for the early access program, there are a couple of important things to know:

  • Enrollment in EAP can be turned on any time through a support request.
  • Exiting EAP can only be done on quarterly boundaries (you cannot opt in and out between quarterly releases).

For full details, refer to the official On-Demand Deployment Process & Early Access article.

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