Integration Agent for xMatters On-Demand

Extend the power of your communication plans by combining them with other applications in your enterprise. The xMatters Integration Agent provides a proven, robust method for tightly interacting with xMatters components. You'll discover why it's the foundation for our award winning integrations

Note: The Integration Agent does not require a license key. To register the Integration Agent, follow these instructions to unpack the archive file and copy the integration agent to the management system. You can then run the command to start the Integration Agent and configure the communication with your xMatters deployment. 


Integration Agent 5.3.0 Release Notes

In addition to all of the updates available in the previous release (version 5.2.2), this release of the Integration Agent includes the following changes: 

  • Updated to support AdoptOpenJDK.
  • Upgraded libraries to address a variety of issues, including XML conversion and enhanced security.

This is a cumulative release of the xMatters Integration Agent, incorporating all updates and patches for the previous version of the Integration Agent (v5.2.2). For information on the changes in version 5.2.2, see xMatters Integration Agent 5.2.2 Release Notes.

Integration Agent 5.3.0 Downloads

Use this version of the Integration Agent if you are creating integrations using the communication plan design tools.

Integration Agent Documentation

Online Integration Agent Guide

Advanced Guide (download PDF)

Integration Agent Utilities 1.2.9

Download (115 KB)

Integration Agent 5.3.0 - Windows

Download (121 MB)

Integration Agent 5.3.0 - Linux (32bit)

Download (133 MB)

Integration Agent 5.3.0 - Linux (64bit)

Download (131 MB)

Integration Agent 5.3.0 - HP/UX Itanium

Download (167 MB)

Integration Agent 5.3.0 - Solaris

Download (113 MB)

Integration Agent 5.3.0 - AIX

Download (165 MB)

NOTE: If you are using an older, on-premise version of xMatters, contact xMatters Customer Support to obtain the correct version of the Integration Agent.

Older Integration Agent Downloads

Use this version of the Integration Agent for HP/UX PARISC

Integration Agent 5.1.1 - HP/UX PARISC 

Download (106 MB)


Have more questions? Submit a request


  • 0
    Doug Faber

    Just wondering when we will have support for integration agent with Service Desk 14.1? Anyone else upgrading Service Desk to 14.1 and waiting for this?

  • 0
    Don Clark

    Updated the Integration Agent Utils package to 1.2.9 (includes additional bug fixes)

  • 0
    Don Clark

    Updated to version 5.2, added links to new and improved documentation.

  • 0
    Don Clark

    Version 5.2.1 is now available

  • 0
    Christine Astle

    Version 5.3.0 is now available.

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