HP Operations Manager for Unix 9.0 Integration 2.2.0

COMMUNITY SUPPORTED

This integration is no longer supported because the management product is no longer supported by the vendor, and/or the version of xMatters (fka AlarmPoint) used for the integration is no longer supported. The integration is available here for use and modification by the customer. 

Description

With the AlarmPoint integration, the appropriate technician can be notified directly via voice, email, pager, BlackBerry, or other device.  Information about the failure will be presented to the event resolver and decisions can be made in real-time such as acknowledging, owning, ignoring, changing the event severity, and updating the event with informational annotations. Once a response is selected on their remote  device, AlarmPoint will update the HPOM for Unix event in real-time.

With the AlarmPoint Mobile Gateway, the appropriate technician can create, view, and update Operations Manager messages directly via a mobile device’s web browser. Information about HPOM for Unix messages can be displayed on the mobile device and updated in real-time. 

The benefit is that this process is immediate – significantly faster than the time required for Operations staff to notice the failures or  malfunctions, determine who is on call, and manually notify the right  person. In addition, the ability to take simple actions on the message from any device gives the resolver a quick way to deal with many issues  and communicate to other team members the current status of the event. 

During the process, every notification, response, and action is  logged in AlarmPoint. In addition, AlarmPoint automatically annotates  the HPOM for Unix event with process information. 

Prerequisites 

The following components must be installed prior to installing the integration:

    • HP Operations Manager software for UNIX, version 9.0
    • AlarmPoint 4.0.0 (patch 005 or later)
    • AlarmPoint Integration Agent (patch 001 or later)
    • AlarmPoint Developer IDE 

Download Resources 

HP Operations Manager for Unix Integration Package - HP/UX

Download(10 MB) 

Release History 

Product

Product

Version

Product

OS

Integration

Version

Date

xMatters

Version

Support

Operations Manager for Unix (includes Mobile Access)

9.0 Unix 2.2.0 2009-06-05 4.0 Community

Operations Manager for Unix

8.10 Unix 2.1.1 2009-09-02 4.0 Community


Download HP Operations Manager for Unix 9.0 Integration 2.2.0 Documentation Below.

xMatters Reference

JDN-1444 Originally created by Desi DosSantos

 

Have more questions? Submit a request

0 Comments

Please sign in to leave a comment.
Powered by Zendesk