HP Operations Manager for Unix Integration 2.1.1

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Description

With the AlarmPoint integration, the appropriate technician can be  notified directly via voice, email, pager, BlackBerry, or other device.  Information about the failure will be presented to the event resolver  and decisions can be made in real-time such as acknowledging, owning,  ignoring, changing the event severity, and updating the event with  informational annotations. Once a response is selected on their remote  device, AlarmPoint will update the HPOM for Unix event in real-time.

The benefit is that this process is immediate – significantly faster  than the time required for Operations staff to notice the failures or  malfunctions, determine who is on call, and manually notify the right  person. In addition, the ability to take simple actions on the message  from any device gives the resolver a quick way to deal with many issues  and communicate to other team members the current status of the event.

During the process, every notification, response, and action is  logged in AlarmPoint. In addition, AlarmPoint automatically annotates  the HPOM for Unix event with process information.

NOTE: No Mobile Access (Mobile Gateway) with this version of the integration


Prerequisites

The following components must be installed prior to installing the integration:

  • HP Operations Manager software for UNIX, version 8.10
  • AlarmPoint 4.0.0 (patch 004 or later)
  • AlarmPoint Java Client 4.0 

Download Resources:

HP Operations Manager for Unix Integration Package - HP/UX

Download  (3.8 MB)

Download HP Operations Manager for Unix 8.10 Integration 2.1.1 Documentation below.

xMatters Reference

JDN-1451 Originally created by Desi DosSantos

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