BMC CONTROL-M 6.1.03 Integration 1.1

COMMUNITY SUPPORTED

This integration is no longer supported because the management product is no longer supported by the vendor, and/or the version of xMatters used for the integration is no longer supported. The integration is available here for use and modification by the customer.

Description:

The following steps outline at a high level how an Alert triggers a  notification, and how the response to that notification is resolved:

  1. CONTROL-M/EM generates an Alert, which is passed via the AlarmPoint Client binary to AlarmPoint Client.
  2. AlarmPoint Client submits the Alert details to AlarmPoint Agent.
  3. AlarmPoint Agent sends a message to AlarmPoint, which causes the actual notification to be sent.
  4. The person responds to the notification with a request to perform an action relating to the job that triggered the Alert.
  5. The request is routed back to the AlarmPoint Agent on the CONTROL-M/Server that detected the job fault.
  6. The AlarmPoint Agent executes the request action in a Response Action Script using CTMPSM.

Prerequisites:

The following components must be installed prior to installing the integration:

  • BMC CONTROL-M/EM 6.1.03
  • BMC CONTROL-M/Server 6.1.03
  • BMC CONTROL-M/Agent 6.1.03
  • xMatters 4.0 (patch 007 or later)
  • xMatters Java Client 4.0 (patch 001 or later)

Download Resources:

BMC CONTROL-M Integration Package (Includes Documentation Manual) - zip

Download (600 KB)

BMC CONTROL-M Integration Package (Includes Documentation Manual) - tar.gz

Download (593 KB)

Release History:

Product

Product

Version

Product OS

Integration

Version

Date

xMatters

Version

Support
CONTROL-M 6.1.0.3 Unix, Windows 1.1 2009-01-31 4.0 Community

 

xMatters Reference

JDN-1416 Originally created by Desi DosSantos 

 

Download BMC Control-M Integration 1.1 Documentation Manual below:

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