Want to find a specific document that used to be in jive (i.e., the old xMatters Community)? Here are a few tips on finding those docs on the new sites:
If you have or recall the old article title, search that first.
- For example, search for "xMatters SMS Reference Guide" and it pops right up to the top. With the improved search-ability of the new site, this method should help you find the right document 90%+ of the time.
Old Community reference number hackery
If you don't remember the article title but have a DOC number (part of the URL that appeared in the old Community for an article), you're in luck: references for these have been included on the bottom of each page.
If you know the old DOC number, search JDN-XXXX where XXXX is the document number. The example in the screenshot below uses JDN-4765:
If you're still unable to find what you need, contact Technical Support.