This page contains links to downloadable versions of all of the xMatters 5.x documentation, updated to xMatters version 5.1 patch 012.
Check the xMatters 5.x Product page for an announcement about withdrawal of support for the on-premises product.
The following guides and other documentation are intended for use with the PREMISES version of xMatters. If you're looking for xMatters On-Demand (our hosted solution) documentation, you can find that here.
Release notes for our latest patch are:
xMatters installation and administration guide
xm5112_installadmin_guide.pdf: This guide covers installing and using the xMatters relevance engine as an Administrator. It also includes licensing, Node and Device Engine configuration, system administration and reporting information.
The updated guide also includes current information on the xMatters Data Migration tool.
xMatters user guide
xm5112_user_guide.pdf: This guide provides an introduction to the xMatters relevance engine for end users, supervisors, and administrators. Includes instructions for using the web user interface, dealing with alerts, and managing groups.
xMatters Integration Agent guide
xmia5182_integrationagent_guide.pdf: This guide includes installation and configuration instructions for the xMatters Integration Agent, updated to Integration Agent version 5.1 patch 8.2. The 5.1 version of the Integration Agent is compatible with xMatters 5.x and xMatters On-Demand.
NOTE: If you are using an older, on-premise version of xMatters, please contact your Client Success Manager to obtain the correct version of the Integration Agent.
xMatters mobile access guide
xm5112_mobileaccess_guide.pdf: This guide provides an introduction to the xMatters mobile access component, and includes configuration and administration instructions.
xMatters Online Developers Guide
The xMatters Online Developer's Guide covers the xMatters scripting language (Action Script) and includes a full scripting reference. It also includes instructions for using the xMatters Developer IDE, subscription and messaging APIs, custom panels, and web services.
Note: As of xMatters 4.1 patch 014 and xMatters 5.0 patch 006, the Online Developer's Guide is no longer published as separate versions. Instead, the 4.0, 4.1, 5.0 and xMatters On-Demand versions have been consolidated into a single resource. Where applicable, script methods, web services, and feature changes are identified with the first patch release in which they became available.
You can view the xMatters Online Developers Guide at the following link:
xMatters enterprise pre-installation overview
xm5112_ent_preinstall.pdf: The purpose of this document is to help you prepare for an xMatters enterprise-level deployment. However, it is not meant to replace the more detailed information contained in the xMatters installation and administration guide.