xMatters for Android v1.5

xMatters for Android (v1.5) is out now and available to download from Google play.

SAML support for SSO customers

 

This latest release of xMatters for Android continues our quest to bring Single Sign On (SSO) with SAML support to all our mobile users. Integrating xMatters with SAML provides your users with a single sign-on experience so they won't have to remember yet another password.

We recently added SAML support to xMatters for iOS and now the xMatters for Android app also allows you to authenticate with your SSO Identity Provider (IdP). Of course, clients that are not using SSO can continue to login using native xMatters credentials.

We support any IdP that complies with the SAML 2.0 spec and have certified our solution using ADFS, Ping Federate, Centrify & OneLogin. (We are currently in the process of testing with Okta.)

We received feedback from our clients that the Company field on the old login page was confusing. With the capability to assign a client-specific URL, we no longer need it, so out it goes!

 

Now you just enter the same URL you would use to access the web user interface. For example, if you log in to the xMatters On-Demand web application using acme.na1.xmatters.com as your host, you would enter that for your host in the mobile application.

 

For customers that do not use SSO, we prompt for the user name and password with our revised login screen. For clients using SSO & SAML, we present the authentication page from your IdP.

Note: The SSO with SAML feature requires xMatters On-Demand 5.5.57.

 

Add comments to message responses

Have you ever asked if someone needed assistance and then had to follow up with a second question to find out what they need?

 

Some situations call for more than a one word answer and this new feature allows message recipients to add an optional comment when submitting a response. We already support this feature for email responses, and we can now offer similar functionality in xMatters for Android with updates coming to xMatters for iOS and BB10 soon. These comments also already available in the xMatters event logs.

What's even better is that these comments or annotations are included in the callbacks from our REST API so whether you are monitoring your major incidents using the new Communication Center or integrating xMatters On-Demand with a third-party product, you can be sure all the information that matters most will be delivered to the people that need it, when they need it.

 

Note: The "add comments to responses" feature requires xMatters On-Demand 5.5.58

 

About xMatters for Android

 

xMatters for Android is a free download from the Google Play store that can be used by xMatters On-Demand clients with a current subscription to one of our advanced services.

 

Combining the relevance engine builder with xMatters for Android will turn every On-Demand client into mobile application developers. Clients can use our drag-and-drop relevance engine designer to create robust notification applications that can be accessed immediately on our app. And, here's the best part: no scripting, no coding - no stress.

xMatters Reference

JDN-4804

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