BMC Performance Manager Portal 2.5 Integration 1.0.1

COMMUNITY SUPPORTED

This integration is no longer supported because the management product is no longer supported by the vendor, and/or the version of xMatters (fka AlarmPoint) used for the integration is no longer supported. The integration is available here for use and modification by the customer. 

Description:

With the AlarmPoint integration, the appropriate technician can be  notified directly via voice, email, pager, BlackBerry, or other device,  and information about the event is presented to the recipient. 

The benefit is that this process is immediate – significantly faster  than the time required for operations staff to notice the failures or  malfunctions, determine who is on call, and manually notify the right  person. During the process, every notification, response, and action is  logged in AlarmPoint. 

The AlarmPoint product features a self-service web user interface to  allow accurate assignment of responsible personnel for each job.  AlarmPoint also includes an enhanced Subscription panel that allows both  managed and self subscription to BMC PMP events. 

Prerequisites:

The following components must be installed prior to installing the integration:

  • BMC Performance Manager Portal 2.5.00 or later
  • AlarmPoint 3.2.1 patch 004 or later
  • AlarmPoint Java Client 3.2.1 or later 

Download Resources:

BMC Performance Manager Portal Integration Package (Includes Documentation Manual) - zip

Download (510 KB)

BMC Performance Manager Portal Integration Package (Includes Documentation Manual) - tar.gz

Download (505 KB)

 

Release History:

Product

Product

Version

Product

OS

Integration

Version

Date

xMatters

Version

Support

Performance Manager Portal

2.5.00 Windows 1.0 2008-08-19 3.2.1 Community

Download BMC Performance Manager Portal Integration 1.0.1 Documentation Manual below.

xMatters Reference

JDN-1419 Originally created by Desi DosSantos

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