How do I add disclaimer text to e-mails from xMatters?

I want to add some corporate disclaimer text to all of the emails xMatters send to Users in my deployment; how do I add my text?

To add disclaimer text to e-mail messages:

  1. In the xMatters web user interface, navigate to the list of Device Engines.
  2. Do one of the following:
    • To add disclaimer text to an existing MAPI, SMTP, or Lotus Notes Engine, click the name of the Device Engine in the list.
    • To add a new Device Engine, click the Add New link, specify the type of Device Engine you want to add, and then click Continue.
  3. In the Protocol Specific Details area of the Device Engine details, type the disclaimer text you want to display at the bottom of the Response Message text field.

Note: The Protocol Specific Details are on the second page of the SMTP Device Engine details. You must specify an Incoming Protocol to view the second page of details.

  1. Click Save.

The disclaimer text will now be appended to the message body of all e-mails sent by this Device Engine.

xMatters Reference

JDN-1083 Originally created by Don Clark

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