BMC Remedy Service Desk Incident Management integration guide

The information in this article is the intellectual property of xMatters and is intended only for use with xMatters products by xMatters customers and their employees. Further, this intellectual property is proprietary and must not be reused or resold.

This document provides links to downloadable versions of the xMatters for BMC Remedy Change Management integration guide.

This guide includes installation and configuration instructions for the BMC Remedy Change Management integration.

  • AP40-BMC-Remedy-SD-220.zip: For integration version 2.2.0 & 2.2.1 with xMatters 4.0 and BMC Remedy 7.6 deployments
  • AP40-BMC-Remedy-SD-212.zip: For integration version 2.1.2 with xMatters 4.0 and BMC Remedy 7.1 or 7.5 deployments
  • AP-BMC-Remedy-SD.pdf: For integration version 2.0.2 with xMatters 3.2.1 and BMC Remedy 7.0 deployments

Download the appropriate version for your deployment using the links below.

xMatters Reference

JDN-1431 Originally created by Desi DosSantos

 

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