Known Good Configuration: GSM - MultiModem MTCBA-G2-U (USB)

xMatters Version

Tested on:

xMatters version 5.0.10-premises-r66664 (Windows 2008 R2)

xMatters 4.1 patch 019 r65959 build 1294 (Windows)

Device Engine Settings

DetailValue
Name (deployment specific)
Description (deployment specific)
Generate Separate Log File Selected
Log Level Detailed
Session Timeout -1
Carrier Wait Time 120
Response Wait Time 2
Notification Key <%NotificationKey%>
Response Key RES
Choice Message a choice %Response Choices%
Response Message reply "%Response Key%" followed by

Serial Device

DetailValue
Serial Port COM8
Init String AT&F0
Baud Rate 115200
Databits 8
Stop Bits 1
Parity None
Flow Control Hardware
Sim Pin (from provider)
Mode PDU
Polling Interval 13

Provider Settings

No specific provider settings required.

Sample Log Data

2013-06-05 08:59:39,898 [AlarmPoint Node-main] INFO    -  - AlarmPoint version: 4.1.0 build.1294 r65959  
2013-06-05 08:59:39,898 [AlarmPoint Node-main] INFO    -  - OS Name: Windows Server 2008  
2013-06-05 08:59:39,898 [AlarmPoint Node-main] INFO    -  - OS Version: 6.1  
2013-06-05 08:59:42,940 [pool-GSM-thread-1] DEBUG   -  - GSM: Connection estabilished  
2013-06-05 08:59:42,940 [pool-GSM-thread-1] DEBUG   -  - GSM: Polling modem for new inbound messages.  
2013-06-05 08:59:50,007 [GSMDeviceEngineInternalEventTimer] DEBUG   -  - Send work request. Cluster:  Protocol: GSM Number of resources: 1  
2013-06-05 08:59:52,987 [pool-GSM-thread-2] DEBUG   -  - GSM: Polling modem for new inbound messages.  
2013-06-05 09:00:00,022 [GSMDeviceEngineInternalEventTimer] DEBUG   -  - Send work request. Cluster:  Protocol: GSM Number of resources: 1  
2013-06-05 09:00:05,997 [pool-GSM-thread-1] DEBUG   -  - GSM: Polling modem for new inbound messages.  
2013-06-05 09:00:10,053 [GSMDeviceEngineInternalEventTimer] DEBUG   -  - Send work request. Cluster:  Protocol: GSM Number of resources: 1  
2013-06-05 09:00:19,007 [pool-GSM-thread-2] DEBUG   -  - GSM: Polling modem for new inbound messages.  
2013-06-05 09:00:20,068 [GSMDeviceEngineInternalEventTimer] DEBUG   -  - Send work request. Cluster:  Protocol: GSM Number of resources: 1  
2013-06-05 09:00:30,083 [GSMDeviceEngineInternalEventTimer] DEBUG   -  - Send work request. Cluster:  Protocol: GSM Number of resources: 1  
2013-06-05 09:00:32,018 [pool-GSM-thread-1] DEBUG   -  - GSM: Polling modem for new inbound messages.  
2013-06-05 09:00:40,130 [gsmEngineManager-process-pool-thread-1] INFO    -  - GSM: Split long message enabled through method: NONE  
2013-06-05 09:00:40,130 [gsmEngineManager-process-pool-thread-1] INFO    -  - GSM: Split long message part 1 of 1 is [<206243>  
To validate your phone enter the Validation Code 2194 into the AlarmPoint Web UI  
reply "RES" followed by  
a choice Validate], length: 131  
2013-06-05 09:00:40,130 [gsmEngineManager-process-pool-thread-1] DEBUG   -  - GSM: Sending message.  
2013-06-05 09:00:44,014 [gsmEngineManager-process-pool-thread-1] DEBUG   -  - Send notification event. Notification ID: 206243 Status: PROVIDER_DELIVERED  
2013-06-05 09:00:44,045 [gsmEngineManager-process-pool-thread-1] INFO    -  - GSM: Split long message enabled through method: NONE  
2013-06-05 09:00:44,045 [gsmEngineManager-process-pool-thread-1] INFO    -  - GSM: Split long message part 1 of 1 is [<206247>  
To validate your phone enter the Validation Code 3938 into the AlarmPoint Web UI  
reply "RES" followed by  
a choice Validate], length: 131  
2013-06-05 09:00:44,045 [gsmEngineManager-process-pool-thread-1] DEBUG   -  - GSM: Sending message.  
2013-06-05 09:00:45,028 [pool-GSM-thread-2] INFO    -  - Resource is temporarily unavailable.  
2013-06-05 09:00:47,758 [gsmEngineManager-process-pool-thread-1] DEBUG   -  - Send notification event. Notification ID: 206247 Status: PROVIDER_DELIVERED  
2013-06-05 09:00:47,758 [gsmEngineManager-process-pool-thread-1] DEBUG   -  - Finished processing a job.  
2013-06-05 09:00:50,129 [GSMDeviceEngineInternalEventTimer] DEBUG   -  - Send work request. Cluster:  Protocol: GSM Number of resources: 1  
2013-06-05 09:00:58,039 [pool-GSM-thread-1] DEBUG   -  - GSM: Polling modem for new inbound messages.  
nbound messages.  

Test Summary

TestResult
Start Engine Pass
Stop Engine Pass
Device Validation Pass
Split Long Message Pass
2-Way Messaging Pass
Invalid Response Key Pass
Invalid Response Choice Pass
1-Way Messaging Pass
Retry Cycle - Exhaust Failures Pass
Retry Cycle - Succeed Pass

xMatters Reference

DTN-3308, XFO-4339, JDN-4227

Originally created by Don Clark

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