Installing the xMatters integration agent on an Intel Itanium-based server running HP-UX

The xMatters integration agent for HP-UX on Intel Itanium-based server does not ship with APClient.bin. This article describes how to install the integration agent on a computer with an Intel Itanium processor chip set running HP-UX. It is recommended that you read through all of the steps before starting the installation.

NOTE: This article applies to the following versions of the integration agent: 3.2.1, 4.0.0, & 4.1.0 including patches.

Resolution

Download the attached APClient.bin file required for the steps below.

To install the integration agent on an Intel Itanium-based server running HP-UX:

  1. Install the xMatters integration agent on the target Intel Itanium-based server.
  2. Copy the APClient.bin file to the integration agent installation folder's bin directory (by default, located at: opt/alarmpointsystems/integrationagent/bin).
  3. Run the following command to change the permissions on APClient.bin:
chmod 755 APClient.bin

xMatters Reference

JDN-1271 Originally created by Don Clark

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