Permissions to add the xMatters mobile app

If you want to restrict users' access in xMatters but still give them enough permissions to add the mobile app to their device, you can assign them the following two permissions:

  • view.screen.AddDevice
  • view.screen.DeviceDetails

These two permissions allow a user to add a device and enable notifications for that device. For example, a function created with these permissions - such as the "Manage Devices Limited" function below - can be added to a custom role to allow users to successfully install the mobile app on their devices.

If you would like to configure custom function or roles, contact your Client Success Manager or make a support request at

xMatters internal reference: DOC-5998

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