End-of-life notice: Internet Explorer 9 support

In January, 2016 Microsoft ended support for all versions of Internet Explorer older than IE11. At that time, we similarly ended support for IE8.

Here's why we didn't also end support for IE9 & IE10 in January:

  • For IE9, we continued to honor some existing customer support commitments (which have now ended).
  • For IE10, Microsoft moved to an auto-updating model similar to Chrome and Firefox, so we see very little traffic on IE10, and don't test against it.

Why we're ending support for IE9

As we stated when we ended support for IE8, there are compelling reasons to move to a modern browser like IE11, including:

IE9 end-of-support timeline

Here's what you need to know about how we're ending support for IE9:

  • Rogue (December 2016) will be the last release supporting IE9
  • We will continue to test and support existing features on IE9 until the Ghost release, which is tentatively scheduled for March 2017
  • Features developed for Ghost after the Rogue release will not be tested or supported on IE9

Upgrading from older versions of Internet Explorer

We understand that some organizations out there are using a toolkit to prevent auto-updating, but given that we live in an age of security concerns and continuous deployment advancements, we believe it's in the best interests of the vast majority of our clients to support the latest version of IE, which you can find here.

If you have any questions, don't hesitate to contact our Client Assistance team or your Client Success Manager.

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