We're hard at work on our next quarterly release, Yars' Revenge, which will be rolling out in the Dec 2024/Jan 2025 time frame.
Please follow this article and its comments to receive updates throughout the quarter about new features and functionality that we're working on for the Yars' Revenge release. We'll also use this document to capture highlights of additions and updates to our mobile platforms and the xMatters REST API.
For a list of changes made in each deployment that aren't covered in the Development Highlights, see the support notes included below each highlight. While most features will be added to production environments as part of our quarterly releases, the support notes typically describe fixes, which can sometimes affect product behavior.
Release schedule
Here are the dates we're expecting the release to be available:
-
Non-production environment access: Tuesday, December 10, 2024
- Production environment access: Tuesday, January 14, 2025
Customers interested in previewing new features before they're released can opt into our Early Access Program (EAP), which delivers new features into non-production environments as they're rolled off the assembly line.
November 18-22, 2024
Slack channels for playbooks
We're excited to announce that you can now add Slack channels for playbooks in production environments!
Support notes (week of Nov 18 - 22)
| xMatters Internal Reference No. | Summary |
|---|---|
| COR-111684 (SUP-28581) |
Groups - externally owned: Corrected an issue where users were unable to update non-locked fields of an externally owned group. |
| COR-111515 (SUP-28550) |
Incidents - incident properties: Fixed an issue to ensure that changes to incident properties are accurately displayed. |
| COR-111448 (SUP-28545) |
Admin - Live Call Routing: Corrected an issue that prevented live call routing configurations from escalating calls through all available on-call members. |
November 11-15, 2024
xMatters REST API updates
This week, we'd like to highlight some recent additions to the list of available xMatters REST API endpoints and methods.
Dynamic Groups
To match recent changes we've made to the web user interface, the REST API now handles dynamic teams as dynamic groups. All dynamic team functionality has moved to the groups endpoint, meaning you can build dynamic groups exactly as you build any other group type: just set the groupType to DYNAMIC, and build out the criteria as required. Also, searching the groups endpoint now returns all group types (on-call, broadcast, and dynamic) and the recipientType when adding a dynamic group as a recipient is simply GROUP.
We've made sure that any existing dynamic teams in your instance will continue to function, but all future requests should use the groups endpoint as the dynamic-teams endpoint is now deprecated.
Form sections
We're continuing to build out the forms endpoint to let you better create and manage form items via the REST API. You can now search for, create, and modify form sections such as Conference Bridges, Recipients, Sender Overrides, and more. This even includes individual parameters such as lenient combo boxes on custom form sections, voicemail options in the Handling section, and response counts in the Recipients section.
Also new to the forms endpoint is an endpoint that lets you overwrite the existing list of default form recipients, and another so you can overwrite the existing list of users and roles who have permission to send forms in your instance.
Support notes (week of Nov 11 - 15)
| xMatters Internal Reference No. | Summary |
|---|---|
| COR-111004 | Workflows - webhook template: When creating a workflow using the webhook template, the Description field should now display and enforce the correct character count limit. |
| COR-111368 (SUP-28529) |
xMatters REST API - user delivery: Improved performance when retrieving user delivery information programmatically via the REST API. |
| COR-111006 (SUP-28462) |
Flow Designer (performance improvement): Fixed an issue where flows would not open if they contained a large number of input parameters. |
November 4-8, 2024
Slack channels for playbooks
In addition to our recently added Microsoft Teams channels and meetings for playbooks, customers with EAP and non-production instances can add Slack channels as playbook collaboration channels. This feature allows you to create a new channel or add a URL link to an existing channel, and configure the name and description, so resolvers can easily identify and immediately access the channel.
Support notes (week of Nov 4 - 8)
| xMatters Internal Reference No. | Summary |
|---|---|
| COR-110738 (SUP-28381) |
Groups - Shifts: Fixed an issue to ensure occurrence start and end times are accurately displayed in the side panel after an edit is made. |
| COR-102170 |
Dashboards (usability fix): Fixed an issue where the dashboard would not load navigating away from a widget with unsaved changes. |
| COR-110532 (SUP-28390) |
Messaging Forms - Site Recipients: Fixed an issue that caused notifications to fail if the form contained a large number of site recipients. |
| COR-108209 (SUP-28172) |
Messaging - Scenarios: Corrected an issue that prevented users with appropriate permissions from seeing all of the applicable sections for a scenario. |
October 28-November 1, 2024
Redesigned Recent Alerts widget
We've updated our popular Recent Alerts widget so you can better monitor the statuses of system alerts from your xMatters dashboard. Enhancements include more streamlined rows ensuring each alert fits, a new message preview and detail view side panel, and an updated default interaction which allows you to view the message preview and details without navigating away from the dashboard.
This feature is currently available in Early Access Program (EAP) instances.
Support notes (week of Oct 28 - Nov 1)
| xMatters Internal Reference No. | Summary |
|---|---|
| COR-110117 (SUP-28367) |
Messaging Forms - Custom section (usability fix): Adjusted the messaging for missing voice translations to apply more broadly for a better user experience. |
| COR-102172 |
Dashboard - Send Message widget: Ensured users see valid form information in the side panel if the scenario used to create the Send Message widget was deleted. |
| COR-109519 |
Messaging Forms - Response Overrides: Fixed an issue that caused changes to the Response Overrides section to be saved to the main form instead of to a new scenario. |
About the early access delivery process
Customers can choose to opt their non-production environments into an Early Access Program (EAP) to see new functionality before it's released. If you're considering signing up for the early access program, there are a couple of important things to know:
- Enrollment in EAP can be turned on any time through a support request.
- Exiting EAP can only be done on quarterly boundaries (you cannot opt in and out between quarterly releases).
For full details, refer to the official xMatters Deployment Process & Early Access article.
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Highlights and support notes added for week of October 28 - November 1, 2024.
Updates include:
Highlights and support notes added for week of November 4 - 8, 2024.
Updates include:
Highlights and support notes added for week of November 11 - 15, 2024.
Updates include:
Highlights and support notes added for week of November 18 - 22, 2024.
Updates include: