xMatters On-Demand Support Notes - Breakout

The information in this article is the intellectual property of xMatters and is intended only for use with xMatters products by xMatters customers and their employees. Further, this intellectual property is proprietary and must not be reused or resold.

Introduction

This is a cumulative change log for numbered versions and patch releases of xMatters On-Demand, identifying the updates and resolved issues included in each one.

For more information, or details about a specific bug fix, contact xMatters Client Assistance and quote the reference number associated with the entry.

A note about features...

Between our quarterly releases, only customers participating in the Early Access Program (EAP) will be able to see feature enhancements and additions, and only in their non-production environments. 

The exceptions to this general approach are updates to the mobile apps, xMatters API enhancements, and features on the Admin and Developer tab which will be released into production between quarterly releases.

Customers participating in the EAP, or interested in the mobile app and API updates, can review feature descriptions in the Breakout Development Highlights article.

5.5.215

Production release: June 20, 2018
Development Highlights

xMatters Internal Reference No. Summary
SCO-10561
(SUP-17737)
User profile - validating devices: Fixed an issue with the new device validation user interface where users with permission to view (but not use) other user's devices could access the validation menu and send test messages.
HOTH-7507 Trials - inviting users (cosmetic fix): Updated the layout of the "Your Invitations Have Been Sent" dialog box to prevent the messaging from being truncated on some browsers.
HOTH-7565 Trials - inviting users (usability fix): Updated the layout of the "Add Users To Group" dialog box to prevent parts of the interface from incorrectly overlapping other parts.
HOTH-7559 Integration Directory (usability fix): Updated the CA Agile Central card in the Integration Directory to point to the correct location.
ARCH-7330
(SUP-17718)
Notifications Report: Synchronized the way in which the Notifications Report and the xMatters REST API retrieve notifications to ensure that the numbers returned are accurate, and the same for both methods.
SCO-10479
(SUP-17575)
SMS messages - French translations: Corrected a slightly mistranslated portion of the default SMS response instructions for French users.

5.5.214.1

Production release: June 18, 2018

xMatters Internal Reference No. Summary
LEF-202
(SUP-17706)
Duplicating an event - list properties: Fixed an issue where duplicated events could contain different list properties than the original event if any form properties included a comma.
HOTH-7454
(SUP-17606)
Event Log report - terminated events: Fixed an issue that was causing the "event terminated" timestamp to be the same as the "event created" timestamp, and placing the log entry at the wrong point in the list.
APO-14387
(SUP-17802)
Synchronization report - permission errors: Fixed an issue that was causing the Synchronization report to display a permission error when authorized users attempted to view the results of the latest data sync.

5.5.214

Production release: June 13, 2018
Development Highlights

xMatters Internal Reference No. Summary
SCO-10486 Messaging - hierarchy properties (cosmetic fix): Fixed some styling and layout issues for hierarchy properties shown in message forms on the Messaging tab.
HOTH-7465 Groups - empty shifts (usability fix): Improved the messaging prompts when a shift has no members.
HOTH-7191 Trials - remaining credits: Fixed an issue that was causing a discrepancy between the number of SMS, voice, or conference credits available in a trial and what was displayed in the user interface.
ACTO-2112 Who's On Call - coverage gaps: Updated the Who's On Call report so it won't incorrectly indicate coverage gaps during Daylight Saving switch-overs.

5.5.213

Production release: June 6, 2018
Development Highlights

xMatters Internal Reference No. Summary
XFO-9051
(SUP-17721)
Callbacks - Event Status: Fixed an issue where event status callbacks were failing because they were being created before they could properly access the related event.
SCO-10485
(SUP-17663)
Email notifications - extra content in address: Fixed an issue where some email notifications were being blocked or flagged as spam because of an extra "on behalf of" that an email provider was adding to the From address.
SCO-10366 Inviting users (cosmetic fix): Updated the alignment and spacing of some fields in the Invite Your Team dialog box to improve the appearance and usability.
RYL-2045
(SUP-17712)
Reports - Notifications report: Fixed an issue that was causing the Notifications menu option to not appear in some environments.
RYL-1955 Reports - terminated events: Fixed an issue where some terminated events would not update the logs with a conclusion message.
KAM-4148
(SUP-17516)
Voice recordings: Fixed an issue where some voice recordings were not being saved properly when creating scenarios. 
HOTH-7460 Integration Builder - default scripts: Updated the default scripts for inbound integrations to help prevent accidentally causing a referencing error when uncommenting parts of the conference bridge sections.
HOTH-7452 Responses - redirect URLs: Fixed an issue where resizing the Response Sent window could cause the browser to open the redirect URL in multiple pop-up windows.
HOTH-7336 Outbound integrations (usability fix): Updated the "Location" field on the outbound integration page to correctly display "None" when it is selected.

5.5.212.1

Production release: June 1, 2018

xMatters Internal Reference No. Summary
RYL-2045
(SUP-17712)
Reports - Notifications report: Fixed an issue where the "Notifications" option was not showing up in the menu on the left side of the Reports tab

5.5.212

Production release: May 21, 2018
Development Highlights

xMatters Internal Reference No. Summary
YAV-125 Messaging tab - duplicating an event: Updated the web user interface behavior when duplicating an event to make sure the left menu is always displayed, and the correct tab is highlighted.
YAV-123
(SUP-17629)
Conference report (usability fix): Fixed an issue where user contact details were not being displayed when hovering over their name on the Conferences report.
RYL-1959
(SUP-17613)
Event report - Timeline: Fixed an issue that was preventing the Timeline from populating with the appropriate event data in some circumstances.
RYL-1630 Flood Control (usability fix): Improved the validation and error messages for some fields on the Flood Control page in the web user interface to help prevent users from accidentally setting excessive values.
RYL-1462 Conferences report (usability fix): Updated the behavior of the Conferences report in some browsers to prevent redirecting users to the xMatters home page when trying to open a conference's details in a new tab.
HOTH-7361 Mobile browsers: Clarified the behavior and warning message when attempting to access xMatters from a mobile browser (such as Chrome for Android) instead of via the xMatters mobile app.
HOTH-7182 Scenario page - attachments: Improved the interaction when adding attachments to a scenario to make it a little more obvious when files have been successfully added and saved.
ARCH-7242
(SUP-17580)
Voice notifications - retries: Fixed an issue with voice notifications where the system was sometimes not properly retrying calls if the user hung up before the message was played.
ARCH-7238
(SUP-17599)
Voice notifications - retries: Fixed an issue where the system would not retry calls according to the configured delay if the call went to a voice mail box.

5.5.211

Production release: May 21, 2018
Development Highlights

xMatters Internal Reference No. Summary
YAV-120  User profile - Devices tab (usability fix): Updated the behavior of the devices ordering feature to prevent users from encountering an error message if they accidentally dragged a device too far down the list.
 HOTH-7360 Web user interface - adding email devices (usability fix): Updated the validation performed when adding a new email device to prevent the address from containing any leading whitespace.
 HOTH-7085 Voice calls (usability fix): Improved the user experience for some phone calls by making sure that an incorrect button press provides an accurate error message.

Note: The features and functionality of the Asteroids release of xMatters On-Demand was toggled 'on' in non-production environments on Tuesday, May 22 at 10:00 am Pacific. Our non-feature updates and fixes will continue to be released according to our normal delivery process, meaning that they will be deployed before the Asteroids release is available in production environments on Tuesday, June 5 at 10:00 am Pacific.

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6 Comments

  • 0
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    Don Clark

    Added notes for the upcoming 5.5.212 release, scheduled for Tuesday, May 29.

  • 0
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    Don Clark

    Added notes for the upcoming 5.5.212.1 release, scheduled for Friday, June 1.

  • 0
    Avatar
    Don Clark

    Added notes for the upcoming 5.5.213 release, scheduled for Wednesday, June 6.

  • 0
    Avatar
    Don Clark

    Added notes for the upcoming 5.5.214 release, scheduled for Wednesday, June 13.

  • 0
    Avatar
    Don Clark

    Added notes for the upcoming 5.5.214.1 release, scheduled for Monday, June 18.

  • 0
    Avatar
    Karla Poplawski

    Added notes for the upcoming 5.5.215 release, scheduled for Wednesday, June 20.

Article is closed for comments.
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