How Vertiv resolves major incidents faster with xMatters and ServiceNow

Today, more organizations than ever before are seeking ITSM transformation that allows for increased automation, greater observability and analytics, and more integrations across their critical systems. Our customer, Vertiv, recently experienced this first-hand; and their transformation was even easier and with more immediate results than you would think! Implementing xMatters for IT (as well as BCM in other use cases) and integrating with ServiceNow, Vertiv saw an immediate decrease in time to resolve. So, is it really as easy as it sounds?

Check out our Ask the Expert webinar with Leo Gilbert from Vertiv as he and xMatters Solution Architect Todd Crane unpack Vertiv's journey from manual IT processes to a new age of automation with ServiceNow and xMatters.

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