xMatters On-Demand Support Notes - Enduro

The information in this article is the intellectual property of xMatters and is intended only for use with xMatters products by xMatters customers and their employees. Further, this intellectual property is proprietary and must not be reused or resold.

Introduction

This is a cumulative change log for numbered versions and patch releases of xMatters On-Demand, identifying the updates and resolved issues included in each one.

For more information, or details about a specific bug fix, contact xMatters Client Assistance and quote the reference number associated with the entry.

A note about features...

Between our quarterly releases, only customers participating in the Early Access Program (EAP) will be able to see feature enhancements and additions, and only in their non-production environments.

The exceptions to this general approach are updates to the mobile apps, xMatters API enhancements, and features on the Admin and Developer tab which will be released into production between quarterly releases.

Customers participating in the EAP, or interested in the mobile app and API updates, can review feature descriptions in the Enduro Development Highlights article.

5.5.251

Production release: March 21, 2019
Development Highlights

xMatters Internal Reference No. Summary
KAM-4873 xMatters REST API - POST /people: Fixed an issue that was causing intermittent errors when sending a POST request to create or update people.

5.5.250.1

Production release: March 19, 2019

xMatters Internal Reference No. Summary
RYL-2927
(SUP-19289)
Web user interface (usability fix): Fixed an issue with some browsers where scrolling slowly through longer tables, such as on the Recent Events report, would cause the table to load and scroll all the way to the bottom.

5.5.250

Production release: March 14, 2019
Development Highlights

xMatters Internal Reference No. Summary
YAV-1031
(SUP-19228)
Who's On Call report: Fixed an issue where the Who's On Call report would not display all of the available data for some repeating shifts in the web user interface (though the exported data was correct).
YAV-1029
(SUP-19217)
Web user interface (usability fix): Added a more helpful error message when the web user interface fails to load for any reason.
SCO-11256
(SUP-19226)
User ID validation: Corrected the validation process when updating or adding a user ID to prevent the system from flagging false conflicts.
SCO-11247
(SUP-19065)
User profile - subscriptions (performance enhancement): Improved system performance when viewing a user profile with a large number of subscriptions.
RYL-2914
(SUP-19233)
Web user interface: conference bridges: Fixed an issue where the Conference Bridges page would not correctly indicate which participant was speaking.

5.5.249

Production release: March 7, 2019
Development Highlights

xMatters Internal Reference No. Summary
ACTO-2480 Web user interface (cosmetic fix): Corrected a spacing issue on the Outbound Integration page where user interface elements appeared one on top of the other when using a specific browser.
KAM-4788 xMatters REST API (usability fix): Fixed an issue to provide a more meaningful error message as a response to an incorrect request type.
RYL-2905 Event Flood Control (usability fix): Updated the interface when creating a new flood control rule to prevent integration names from being truncated.
SCO-11229
(SUP-19177)
System Communications Plans - subscriptions: Corrected an issue that prevented users from subscribing to communications plans.

5.5.248.1

Production release: March 4, 2019

xMatters Internal Reference No. Summary
INTA-6835
(SUP-19150)
Integrations Directory - Microsoft Teams integration: Addressed an issue where users who use SAML/SSO to log in to xMatters encountered issues completing the Microsoft Teams authorization workflow.
SCO-11244
(SUP-19188)
User profile - schedule: Updated the web user interface to properly display the "Today" label only on the current day in a user's schedule.

5.5.248

Production release: February 27, 2019
Development Highlights

xMatters Internal Reference No. Summary
COR-12533 Event report - log tab: Fixed an issue where responses from the mobile app were labelled as from another device in the Event log.
COR-12735
(SUP-19142)
Conference bridge: Fixed an issue where some Trial systems were experiencing errors when using the "Call Me" feature to join a conference bridge.
INTA-6739 Integrations - access permissions (usability fix): Fixed an issue where a group was being displayed twice when editing the access permissions for built-in integration configurations.
KAM-4860 xMatters REST API - GET /devices: Updated the processing of requests for historical device information to fix an issue causing an error to be returned instead of the expected device information.
KAM-4869
(SUP-19178)
xMatters REST API - POST /devices: Updated handling of requests to reorder devices to address issues of unexpected results.
RYL-2650 Event report - timeline: Fixed an issue where comments from the mobile app were appearing twice on the event timeline.
RYL-2830 Event Flood Control (usability fix): Added a few missing French translations to the Event Flood Control screen.
YAV-865 Who's On Call report (usability fix): Updated the Who's On Call report user interface so selected groups are cleared when you navigate away from the page rather than the selection persisting.
YAV-962
(SUP-19118)
User Upload (usability fix): Updated the user upload to accept Unicode files in addition to ASCII.

5.5.247

Production release: February 19, 2019
Development Highlights

xMatters Internal Reference No. Summary
SCO-11223 User Performance report (usability fix): Fixed an issue where the menu on the left side of the screen would sometimes disappear when changing the date range on the User Performance report.
SCO-11221
(SUP-19132)
Temporary absences (usability fix): Updated the circular reference checker in the temporary absence feature to allow users to swap shifts in different groups.

5.5.246.1

Production release: February 15, 2019

xMatters Internal Reference No. Summary
YAV-961
(SUP-19085)
User Upload - uploading .csv files: Fixed an issue where Windows users were not able to upload .csv files to the User Upload feature.
YAV-960
(SUP-18953)
Communication Center - "Access Denied" errors: Fixed an issue where some users with permission to view dashboards in the Communication Center were encountering error message when attempting to view the page.
ACTO-2474
(SUP-19105)
Scheduled messages: Fixed an issue that was preventing some scheduled messages from firing at the correct times.
COR-12655
(SUP-19059)
Notification suppression - failsafe devices: Fixed an issue where some duplicate subscription notifications were sent to failsafe devices when they should have been suppressed.
KAM-4800
(SUP-19060)
xMatters REST API _ GET /events: Improved the overall performance and responsiveness of the GET /events endpoint.

5.5.246

Production release: February 12, 2019
Development Highlights

xMatters Internal Reference No. Summary
YAV-872
(SUP-18995)
Who's on call report: Fixed an issue where the report was missing group information when looking up multiple groups, which was causing the on-call information to be displayed improperly.
UTA-3380 Who's on call report: Updated the logic for shifts including a scheduled-based rotation so the report displays the correct on-call information for the requested timeframe.
COR-12457 Integration Builder - endpoints (usability fix): Updated the workflow when adding a new endpoint to make entering the endpoint name a little easier.
COR-12174
(SUP-17972)
Subscriptions (performance enhancement): Improved system performance when sending notifications to a large number of subscribers.

5.5.245

Production release: February 4, 2019

xMatters Internal Reference No. Summary
SCO-11150
(SUP-18951)
SMS notifications - xMatters Free and Trial: Updated SMS protocol providers used on xMatters Free and Trial instances to match other production instances.
RYL-2821
(SUP-19040)
All Events report: Updated access to the All Events report so users with the permissions to see their own events can view their own historical events in addition to recent events.
RYL-2817
(SUP-18935)
Recent Events report - Timeline (performance enhancement): Updated the processing of timeline information to improve the speed of displaying the results.
RYL-2729 All Events report: Updated the search so the "Initiator contains" option now returns results without including a wildcard character.
COR-12049 Integration Builder - shared libraries: Fixed an issue where clicking on a shared library to open it in the script editor opened the first library in the list instead of the selected library.

5.5.244.1

Production release: January 31, 2019

xMatters Internal Reference No. Summary
KAM-4786 Outbound integrations - Event Comments trigger: Fixed an issue that was preventing outbound integrations based on the event comments trigger from firing when a comment was added to an event via the annotations endpoint in the xMatters REST API.

5.5.244

Production release: January 28, 2019
Development Highlights

xMatters Internal Reference No. Summary
YAV-863
(SUP-18958)
Group export - device status: Fixed an issue where an exported group would not include information in the Status or Valid fields for member's devices.
RYL-2810
(SUP-18989)
Communication Center - editing dashboards: Fixed an issue where editing a dashboard's details would remove any spaces in the description.
RYL-2539  All Events Report (usability fix): Updated the All Events report so that the times shown in the Overview section are in the user's time zone.
KAM-4773
(SUP-18934)
xMatters REST API - GET /plans: Updated the GET /plans endpoint to include the communication plan's creator in the return.
ACTO-2470
(SUP-18933)
Web user interface - Agents page: Improved the performance of the Agents page in the xMatters web user interface to show the correct connection state of Integration Agents.

 

Note: The features and functionality of the Defender release of xMatters On-Demand will be toggled 'on' in production environments on Tuesday, February 12 at 10:00 am Pacific. Our non-feature updates and fixes will continue to be released according to our normal delivery process.

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11 Comments

  • 0
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    Don Clark

    Added notes for the upcoming 5.5.244.1 release, schedule for Thursday, January 31.

  • 0
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    Christine Astle

    Added notes for the upcoming 5.5.245 release, scheduled for Monday, February 4.

  • 0
    Avatar
    Christine Astle

    Added notes for the upcoming 5.5.246 release, scheduled for Tuesday, February 12.

  • 0
    Avatar
    Don Clark

    Added notes for the upcoming 5.5.246.1 release, scheduled for Friday, February 15.

  • 0
    Avatar
    Don Clark

    Added notes for the upcoming 5.5.247 release, scheduled for Wednesday, February 20.

  • 0
    Avatar
    Christine Astle

    Added notes for the upcoming 5.5.248 release, scheduled for Wednesday, February 27.

  • 0
    Avatar
    Christine Astle

    Added notes for the upcoming 5.5.248.1 release, scheduled for Monday, March 4.

  • 0
    Avatar
    Jane Rizhanovsky

    Added notes for the upcoming 5.5.249 release, scheduled for Thursday March 7.

  • 0
    Avatar
    Don Clark

    Added notes for the upcoming 5.5.250 release, scheduled for Thursday, March 14.

  • 0
    Avatar
    Don Clark

    Added notes for the upcoming 5.5.250.1 release, scheduled for Tuesday, March 19.

  • 0
    Avatar
    Christine Astle

    Added notes for the upcoming 5.5.251 release, scheduled for Thursday, March 21.

    Edited by Christine Astle
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