xMatters 101 and Admin Series

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xMatters 101

Admin Series (5 Parts)

 

xMatters 101

Got questions about xMatters?

Whether you're new to xMatters or looking to brush up, you're probably wondering what's the best way to get started. Maybe you find yourself asking someone any of the following questions:

  • What resources are available to new users?
  • Where can new admins go to find out about configuration options?
  • Who do I ask about this feature I want to use?
  • Where can I find instructional videos?
  • Who took my cheese? 
  • Where can I find training courses?

We've got answers! 

If you have 30 minutes to spare, come join a free online workshop, led by a real live person! (We don't bite!) We'll show you all of the resources available to you, including online documentation, community forums, learning materials, online training, and even our xMatters Certification options. 

North America

All times in New York/Eastern time and observe daylight savings

Date & TimeTopicRegister
No workshops available now. Check back soon!
February 27, 2020 03:12 PM

Europe, Middle East, and Africa

All times in London BST/GMT time and observe daylight savings

Date & TimeTopicRegister
No workshops available now. Check back soon!
February 27, 2020 03:12 PM

Asia Pacific, Australia & Japan

All times in Australia Eastern time and observe daylight savings

Date & TimeTopicRegister
No workshops available now. Check back soon!
February 27, 2020 03:12 PM

xMatters Admin Series

Part 1: Overview & Administration (2 hours)

  • Admin Review
  • xMatters Overview
  • UI Walkthrough

Part 2: Users (3 hours)

  • User Profile Overview
  • User Management / Role Review
  • User Upload Process
  • Device Setup including the xMatters Mobile App

Part 3: Groups & Teams (4 hours)

  • Dynamic teams
  • Group & Team Management Overview
  • Group & Dynamic Team Configuration

Part 4: Workflows (4 hours)

  • Best Practice Workflows
  • Workflow Forms - Layout, Messages & Responses
  • Conference Bridges

Part 5: Reporting and Workflow Add-Ons (2.5 hours)

  • Reporting
  • Scenarios
  • Subscriptions
  • Communication Center

North America

All times in New York/Eastern time and observe daylight savings

Date & TimeTopicRegister
February 21
11:00 AM - 1:30 PMxMatters Reporting & Workflow Add-Ons (Admin Series 5 of 5)Finished
March 16
11:00 AM - 1:00 PMxMatters Overview & Admin Review (Admin Series 1 of 5)Sign up now!
March 17
11:00 AM - 2:00 PMxMatters Users (Admin Series 2 of 5)Sign up now!
March 18
11:00 AM - 3:00 PMxMatters Groups & Teams (Admin Series 3 of 5)Sign up now!
March 19
11:00 AM - 3:00 PMxMatters Workflows (Admin Series 4 of 5)Sign up now!
March 20
11:00 AM - 1:30 PMxMatters Reporting & Workflow Add-Ons (Admin Series 5 of 5)Sign up now!
February 27, 2020 03:12 PM

Europe, Middle East, and Africa

All times in London BST/GMT time and observe daylight savings

Date & TimeTopicRegister
February 21
4:00 PM - 6:30 PMxMatters Reporting & Workflow Add-Ons (Admin Series 5 of 5)Finished
March 2
9:00 AM - 11:00 AMxMatters Overview & Admin Review (Admin Series 1 of 5)Sign up now!
March 3
9:00 AM - 12:00 PMxMatters Users (Admin Series 2 of 5)Sign up now!
March 4
9:00 AM - 1:00 PMxMatters Groups & Teams (Admin Series 3 of 5)Sign up now!
March 5
9:00 AM - 1:00 PMxMatters Workflows (Admin Series 4 of 5)Sign up now!
March 6
9:00 AM - 11:30 AMxMatters Reporting & Workflow Add-Ons (Admin Series 5 of 5)Sign up now!
March 16
3:00 PM - 5:00 PMxMatters Overview & Admin Review (Admin Series 1 of 5)Sign up now!
March 17
3:00 PM - 6:00 PMxMatters Users (Admin Series 2 of 5)Sign up now!
March 18
3:00 PM - 7:00 PMxMatters Groups & Teams (Admin Series 3 of 5)Sign up now!
March 19
3:00 PM - 7:00 PMxMatters Workflows (Admin Series 4 of 5)Sign up now!
March 20
3:00 PM - 5:30 PMxMatters Reporting & Workflow Add-Ons (Admin Series 5 of 5)Sign up now!
February 27, 2020 03:12 PM

Asia Pacific, Australia & Japan

All times in Australia Eastern time and observe daylight savings

Date & TimeTopicRegister
March 2
8:00 PM - 10:00 PMxMatters Overview & Admin Review (Admin Series 1 of 5)Sign up now!
March 6
8:00 PM - 10:30 PMxMatters Reporting & Workflow Add-Ons (Admin Series 5 of 5)Sign up now!
March 24
1:00 PM - 3:00 PMxMatters Overview & Admin Review (Admin Series 1 of 5)Sign up now!
3:00 PM - 6:00 PMxMatters Users (Admin Series 2 of 5)Sign up now!
March 25
1:00 PM - 5:00 PMxMatters Groups & Teams (Admin Series 3 of 5)Sign up now!
March 26
1:00 PM - 5:00 PMxMatters Workflows (Admin Series 4 of 5)Sign up now!
March 27
1:00 PM - 3:30 PMxMatters Reporting & Workflow Add-Ons (Admin Series 5 of 5)Sign up now!
February 27, 2020 03:12 PM
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