xMatters 101 and Admin Series

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xMatters 101

Admin Series (5 Parts)

 

xMatters 101

Got questions about xMatters?

Whether you're new to xMatters or looking to brush up, you're probably wondering what's the best way to get started. Maybe you find yourself asking someone any of the following questions:

  • What resources are available to new users?
  • Where can new admins go to find out about configuration options?
  • Who do I ask about this feature I want to use?
  • Where can I find instructional videos?
  • Who took my cheese? 
  • Where can I find training courses?

We've got answers! 

If you have 30 minutes to spare, come join a free online workshop, led by a real live person! (We don't bite!) We'll show you all of the resources available to you, including online documentation, community forums, learning materials, online training, and even our xMatters Certification options. 

North America

All times in New York/Eastern time and observe daylight savings

Date & TimeTopicRegister
April 6
9:00 AM - 9:30 AMxMatters 101: Getting StartedSign up now!
April 7
6:00 PM - 6:30 PMxMatters 101: Getting StartedSign up now!
April 9
11:30 AM - 12:00 PMxMatters 101: Getting StartedSign up now!
7:30 PM - 8:00 PMxMatters 101: Getting StartedSign up now!
April 14
9:00 AM - 9:30 AMxMatters 101: Getting StartedSign up now!
April 17
9:00 AM - 9:30 AMxMatters 101: Getting StartedSign up now!
April 20
10:00 AM - 10:30 AMxMatters 101: Getting StartedSign up now!
April 23
10:00 AM - 10:30 AMxMatters 101: Getting StartedSign up now!
April 3, 2020 07:11 PM

Europe, Middle East, and Africa

All times in London BST/GMT time and observe daylight savings

Date & TimeTopicRegister
April 6
2:00 PM - 2:30 PMxMatters 101: Getting StartedSign up now!
April 9
10:00 AM - 10:30 AMxMatters 101: Getting StartedSign up now!
4:30 PM - 5:00 PMxMatters 101: Getting StartedSign up now!
April 14
2:00 PM - 2:30 PMxMatters 101: Getting StartedSign up now!
April 17
2:00 PM - 2:30 PMxMatters 101: Getting StartedSign up now!
April 20
3:00 PM - 3:30 PMxMatters 101: Getting StartedSign up now!
April 23
3:00 PM - 3:30 PMxMatters 101: Getting StartedSign up now!
April 3, 2020 07:11 PM

Asia Pacific, Australia & Japan

All times in Australia Eastern time and observe daylight savings

Date & TimeTopicRegister
April 8
8:00 AM - 8:30 AMxMatters 101: Getting StartedSign up now!
April 9
7:00 PM - 7:30 PMxMatters 101: Getting StartedSign up now!
April 10
9:30 AM - 10:00 AMxMatters 101: Getting StartedSign up now!
April 3, 2020 07:11 PM

xMatters Admin Series

Part 1: Overview & Administration (2 hours)

  • Admin Review
  • xMatters Overview
  • UI Walkthrough

Part 2: Users (3 hours)

  • User Profile Overview
  • User Management / Role Review
  • User Upload Process
  • Device Setup including the xMatters Mobile App

Part 3: Groups & Teams (4 hours)

  • Dynamic teams
  • Group & Team Management Overview
  • Group & Dynamic Team Configuration

Part 4: Workflows (4 hours)

  • Best Practice Workflows
  • Workflow Forms - Layout, Messages & Responses
  • Conference Bridges

Part 5: Reporting and Workflow Add-Ons (2.5 hours)

  • Reporting
  • Scenarios
  • Subscriptions
  • Communication Center

North America

All times in New York/Eastern time and observe daylight savings

Date & TimeTopicRegister
April 13
11:00 AM - 1:00 PMxMatters Overview & Admin Review (Admin Series 1 of 5)Sign up now!
April 14
11:00 AM - 2:00 PMxMatters Users (Admin Series 2 of 5)Sign up now!
April 15
11:00 AM - 3:00 PMxMatters Groups & Teams (Admin Series 3 of 5)Sign up now!
April 16
11:00 AM - 3:00 PMxMatters Workflows (Admin Series 4 of 5)Sign up now!
April 17
11:00 AM - 1:30 PMxMatters Reporting & Workflow Add-Ons (Admin Series 5 of 5)Sign up now!
May 18
11:00 AM - 1:00 PMxMatters Overview & Admin Review (Admin Series 1 of 5)Sign up now!
May 19
11:00 AM - 2:00 PMxMatters Users (Admin Series 2 of 5)Sign up now!
May 20
11:00 AM - 3:00 PMxMatters Groups & Teams (Admin Series 3 of 5)Sign up now!
May 21
11:00 AM - 3:00 PMxMatters Workflows (Admin Series 4 of 5)Sign up now!
May 22
11:00 AM - 1:30 PMxMatters Reporting & Workflow Add-Ons (Admin Series 5 of 5)Sign up now!
April 3, 2020 07:11 PM

Europe, Middle East, and Africa

All times in London BST/GMT time and observe daylight savings

Date & TimeTopicRegister
April 13
4:00 PM - 6:00 PMxMatters Overview & Admin Review (Admin Series 1 of 5)Sign up now!
April 14
4:00 PM - 7:00 PMxMatters Users (Admin Series 2 of 5)Sign up now!
April 15
4:00 PM - 8:00 PMxMatters Groups & Teams (Admin Series 3 of 5)Sign up now!
April 16
4:00 PM - 8:00 PMxMatters Workflows (Admin Series 4 of 5)Sign up now!
April 17
4:00 PM - 6:30 PMxMatters Reporting & Workflow Add-Ons (Admin Series 5 of 5)Sign up now!
April 20
9:00 AM - 11:00 AMxMatters Overview & Admin Review (Admin Series 1 of 5)Sign up now!
April 21
9:00 AM - 12:00 PMxMatters Users (Admin Series 2 of 5)Sign up now!
April 22
9:00 AM - 1:00 PMxMatters Groups & Teams (Admin Series 3 of 5)Sign up now!
April 23
9:00 AM - 1:00 PMxMatters Workflows (Admin Series 4 of 5)Sign up now!
April 24
9:00 AM - 11:30 AMxMatters Reporting & Workflow Add-Ons (Admin Series 5 of 5)Sign up now!
May 18
4:00 PM - 6:00 PMxMatters Overview & Admin Review (Admin Series 1 of 5)Sign up now!
May 19
4:00 PM - 7:00 PMxMatters Users (Admin Series 2 of 5)Sign up now!
May 20
4:00 PM - 8:00 PMxMatters Groups & Teams (Admin Series 3 of 5)Sign up now!
May 21
4:00 PM - 8:00 PMxMatters Workflows (Admin Series 4 of 5)Sign up now!
May 22
4:00 PM - 6:30 PMxMatters Reporting & Workflow Add-Ons (Admin Series 5 of 5)Sign up now!
April 3, 2020 07:11 PM

Asia Pacific, Australia & Japan

All times in Australia Eastern time and observe daylight savings

Date & TimeTopicRegister
April 20
6:00 PM - 8:00 PMxMatters Overview & Admin Review (Admin Series 1 of 5)Sign up now!
April 21
6:00 PM - 9:00 PMxMatters Users (Admin Series 2 of 5)Sign up now!
April 22
6:00 PM - 10:00 PMxMatters Groups & Teams (Admin Series 3 of 5)Sign up now!
April 23
6:00 PM - 10:00 PMxMatters Workflows (Admin Series 4 of 5)Sign up now!
April 24
6:00 PM - 8:30 PMxMatters Reporting & Workflow Add-Ons (Admin Series 5 of 5)Sign up now!
April 3, 2020 07:11 PM
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