Troubleshooting an Integration Builder inbound or outbound integration

Problem

The integration I configured using the Integration Builder isn't working and I can't find any logs for troubleshooting.

Environment

All versions of xMatters On-Demand

Resolution 

You can use the Activity Stream to monitor your integration's requests in the system and view the details and history of completed requests.

If you're not seeing any logs in the Activity stream:

  • Make sure that logging is enabled for your integration.
  • Check for any duplicate workflows where the request may be directed.

 

 

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