I was able to login previously but now I get an error.
Under Single Sign On URL I have something like:
- All versions of xMatters
- SAML authentication
Your SAML configuration appears to be correct, however you are getting a message that indicate a bad URL is being submitted.
- Remove the RelayState parameter from the SAML configuration
- Try setting the relay state to app.do (for example - change RelayState=12345 in the example above to RelayState=app.do
- See if it is possible to not send the RelayState when connecting to xMatters (this configuration should be possible on the IDP side). Since this may differ between IDP providers please check your documentation on steps to control the RelayState.
- Set ReadyState to RelayState=app.do
If you still require help please contact xMatters Customer Support