When running an integration, I get the following error message back from the HTTP request:
Code 429: Too Many Requests
Why is this happening?
All versions of xMatters
xMatters implements rate limiting on HTTP requests. In this situation, it is likely that a large amount of requests over a short period of time occurred. This may be due to inefficient code, excessive retries, or a very complex query that needs breaking down.
To resolve this, wait a few minutes and retry the requests in smaller batches. If you are still experiencing difficulties, please contact our support team who will be able to assist you further.