Our final retro video game inspired release, Zaxxon, is now live in production! We might have run out of letters for video game themed releases, but we're certainly not going to stop innovating on and building the best service reliability and incident resolution platform in the business. Which means, of course, that we'll need a new theme...

After a lot of suggestions, several rounds of voting, and several surprisingly passionate arguments, we're excited to announce that our next release naming theme will be mythical creatures and legendary beasts!

That means we're now hard at work on our next quarterly release, Alicanto, which will be rolling out in the June/July 2025 time frame.

Please follow this article and its comments to receive updates throughout the quarter about new features and functionality that we're working on for the Alicanto release. We'll also use this document to capture highlights of additions and updates to our mobile platforms and the xMatters REST API.

For a list of changes made in each deployment that aren't covered in the Development Highlights, see the support notes included below each highlight. While most features will be added to production environments as part of our quarterly releases, the support notes typically describe fixes, which can sometimes affect product behavior.

Release schedule

Here are the dates we're expecting the release to be available:

• Non-production environment access: Tuesday, June 24, 2025
  
• Production environment access: Tuesday, July 22, 2025

Customers interested in previewing new features before they're released can opt into our Early Access Program (EAP), which delivers new features into non-production environments as they're rolled off the assembly line.

April 28 - May 2, 2025

Feature Spotlight on on-call shift reminders

When you have a lot on your mind it’s not always easy to keep track of when you’re scheduled to be on call. To make sure you always know when you’re needed, you can set up on-call reminders for your shifts. When enabled, xMatters sends a notification to your push or email devices to remind you when you have an upcoming on-call shift. These reminders don’t require a response, so you can set up to six reminders to act as a virtual snooze button for anywhere from one minute to two weeks before your shifts. And for extra reassurance, reminders ignore your device timeframes so no matter how your devices are configured, you can rest easy knowing you’ll always get the message!

Support notes (week of April 28 - May 2)

About the early access delivery process

Customers can choose to opt their non-production environments into an Early Access Program (EAP) to see new functionality before it's released. If you're considering signing up for the early access program, there are a couple of important things to know:

• Enrollment in EAP can be turned on any time through a support request.
• Exiting EAP can only be done on quarterly boundaries (you cannot opt in and out between quarterly releases).

For full details, refer to the official xMatters Deployment Process & Early Access article.