Knowledge Base
Getting Started
- Can't login, SAML authentication is failing with bad link or unhandled URL
- "Strange and mysterious forces" message at log on
- Find release and feature information for new versions of xMatters
- Country code missing for voice devices
- How to copy existing shifts
- Does xMatters have an Early Access Program (EAP)? See all 11 articles
Notifications and Delivery
- Calling users in China
- Android: Unable to send SMS responses - Failure to Send
- Different message content: comparing voice to email to SMS
- What's the difference between inactive device, failed notification, and invalid device during notification delivery?
- How to create responses that can connect you to a conference bridge
- When do device delays apply? See all 19 articles
Workflows and Integrations
- Using OAuth with xMatters
- Microsoft Bot returns the first on-call shift in a group/team
- Caveats to converting a built-in workflow to a custom workflow
- Converting an older REAPI request to the newer REST API endpoint
- Microsoft Teams - Unable to connect to xMatters server during configuration - System Access Error
- Integration Builder - Inbound integration security and authentication See all 19 articles