Getting Started

• "Strange and mysterious forces" message at log on
• Find release and feature information for new versions of xMatters
• Country code missing for voice devices
• How to copy existing shifts
• Does xMatters have an Early Access Program (EAP)?
• Getting Started: Setting up an on-call schedule
See all 9 articles

Notifications and Delivery

• Different message content: comparing voice to email to SMS
• What's the difference between inactive device, failed notification, and invalid device during notification delivery?
• How to create responses that can connect you to a conference bridge
• When do device delays apply?
• Problems with xMatters notifications in China
• Dynamic teams and notification de-duplication
See all 15 articles

Workflows and Integrations

• Using OAuth with xMatters
• Microsoft Bot returns the first on-call shift in a group/team
• Converting an older REAPI request to the newer REST API endpoint
• Microsoft Teams - Unable to connect to xMatters server during configuration - System Access Error
• Integration Builder - Inbound integration security and authentication
• Troubleshooting Integration Agent errors
See all 12 articles

Reporting

• Exporting an xMatters Event log

Searching & Syncing

• How to configure proxy settings for the EPIC upload tool
• Unable to create user - A user with that web login already exists
• EPIC sync overwrites device sequence
• Sending a user upload via the xMatters API
• Adding properties and values to exported events
• Valid country values for the EPIC upload utility