We want to do some automatic operations when someone uses Messaging to send an event for a specific form. For example, if the user doesn't include a hipchat room, either create or add one and include the URL in the event to the recipient. We want to do the same thing when someone sends an issue an xMatters inbound integration. Is there a way to hook Messaging on a specific form within a Communication Plan to an Inbound Integration to that plan?
BTW, I've hooked the same functionality to an outbound integration but we end up creating a second event (so the user gets the updates) but there are problems since the only way forward there appears to be event duplication.