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Error State

Hi,

 

Can someone tell me what this means?

 

The Integration Service (applications,msscom) cannot process the request because it is in an error state.

 

Many thanks

 

Full log:

/apia_source><mgmt_grp_name type="string">USPHC-TEST</mgmt_grp_name></data></transaction>
2017/08/29 11:21:18.973 -0400 EDT [inbound.applications.msscom.normal-1] INFO - Component applications_msscom has received the following request from endpoint jms://inbound.applications.msscom.normal?connector=jmsConnector&numThreads=1&prefetch=0 and source apclient: /127.0.0.1:60744: <?xml version="1.0" encoding="UTF-8"?>
<transaction id="1"><header><method>add</method></header><data><severity type="string">2</severity><resolution_state type="string">0</resolution_state><server_name type="string">COR089XA399.us.parker.corp</server_name><event_source type="string">Health Service Heartbeat Failure</event_source><priority type="string">2</priority><apia_priority type="string">normal</apia_priority><incident_id type="string">{bb5fcb06-801d-4ea0-8d3a-cd3998cd75df}</incident_id><recipients type="string">xMattersSCOMGroup</recipients><action type="string">add</action><apia_process_group type="string">apia_default_group</apia_process_group><agent_client_id>applications|msscom</agent_client_id><event_time type="string">8/25/2017 10:20:37 AM</event_time><apia_source type="string">apclient: /127.0.0.1:60744</apia_source><mgmt_grp_name type="string">USPHC-TEST</mgmt_grp_name></data></transaction>

 

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