ServiceNow integration error when creating incident in SNOW

I am using xMatters on demand and ServiceNow Jakarta Patch 2.

I have installed the integration software and configured appropriately, at least I think I have, but I am getting the following error when creating an incident in ServiceNow:

Exception (ReferenceError: "xMattersIncident" is not defined. (sys_script.xxxxxxxxxxxxxx.condition; line 1)) occured while evaluating'Condition: (new xMattersIncident()).isInsertValid( current )' in business rule 'xMatters incident events insert' on incident:INC0012345; skipping business rule

Anyone experienced this before?



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