Integrating with Jira Cloud

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I'm trying to integrate with Jira Cloud.  I have the xMatters Free plan now.

I need to add the "Jira SD User ID" to a custom user property.  I have my Jira Account ID.  The documentation says

Access the Custom User Properties page

From the Admin or Settings menu, under Company, click Custom User Properties.

But I only see

Your xMatters Plan

on that page.  Am I in the incorrect place?   Or is this not part of the Free plan?




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