xMatters integration with Azure Alerts

December 13, 2019 16:45

Dhavel Patel

Not Yet Reviewed

Followed the official documentation for xMatters integration with Microsoft Azure Monitoring. Able to see the test data notification on xMatters activity portal but not receiving any notification on mobile device or Emails. (Potentially an integration issue!)

Logs:: Script failed with message: TypeError: Cannot read property 'context' of undefined

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4 comments

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Travis Depuy
Huh, that's not good. Just to make sure we're talking about the same thing, this is the integration you used, right?

https://github.com/xmatters/xm-labs-azure-monitor

Assuming so, the HTTP Trigger (On the Canvas > Palette > Triggers > Azure Monitor Inbound) has these couple of lines, which I'm guessing is the problem:
```
var context = data.alertContext;
var essentials = data.essentials;

var conditionArray = context.condition.allOf;
```
So I'm guessing the "condition" is empty. Can you post a picture of your Alert Rule in Azure? I'm not sure how that could happen. But maybe we just need to catch this case.
December 13, 2019 16:58
0
Dhavel Patel

Sure Travis, I am working with my internal team and get back to you soon on this,

Thanks in advance!

December 13, 2019 17:58

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Bryan Nickell

I'm using the same integration and I'm getting:

Caught an error in step "Integrated Alert - Azure Monitor Inbound" Script failed with message: TypeError: Cannot read property 'length' of undefined

May 06, 2020 15:54

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Travis Depuy

Hmm, I opened a new thread over here so we can explore in more detail:

https://support.xmatters.com/hc/en-us/community/posts/360062522871--Caught-an-error-in-step-Integrated-Alert-Azure-Monitor-Inbound-Script-failed-with-message-TypeError-Cannot-read-property-length-of-undefined-

May 07, 2020 16:36

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