Leigh Reed
Hi,
I am trying to get the Nagios integration agent working with xMatters Free. I believe I have set up everything correctly after following the instructions but we are seeing a 302 response code.
I believe his means the request is being redirected bu i do not know why. Can anyone help on how to resolve it?
Thanks
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Hi Leigh!
Hmm interesting. The integration agent needs to be added to the access control list by our support engineers, so you will need to open a ticket here. You will need the ID of the agent, which you can see by running the IAHOME/bin/iadmin.sh" or IAHOME/bin/iadmin.bat file.
But, I think if it wasn't on the ACL you would get some helpful error rather than a 302. Can you verify the <url> in the IAHOME/conf/IAConfig.xml? It should be in this format:
<url>https://acmeco.hosted.xmatters.com/api/services/AlarmPointWebService</url>
https://help.xmatters.com/ondemand/iaguide/integration-agent.htm#ConfigureIA
If that all looks ok, can you post the relevant portion of your IAHOME/log/AlarmPoint.txt file?
Happy Friday!
--- Travis
Thanks Travis, this is resolved. I had the URL as HTTP and not HTTPS, so was being redirected.