Trigger an integration from a message

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• 

  Travis Depuy

  Hey Ian!

     Sounds like a neat idea! 

  In regards to "The only issue i have is with figuring out if it's possible to trigger an integration based on a message being sent from xMatters." You want the "Event Status Update" trigger. This fires whenever an event's status changes. You will want to put in an if statement to check for the "payload.status == 'active'" so that your code doesn't fire for terminate as well as create! (Details here). 

  Er, actually, re-reading this, it sounds like you'd want to have the new event fire when someone responds, in which case that would be the "Notification Responses" trigger. Again, check the "payload.response == 'Approve'", and from there fire a new event. You'll want to set the Response Action for your 'Approve' response on the form to be "End" to make sure the event terminates after the approval. 

  To create a new event, you'll have to use the XMAPI directly. Something like this:

  
  var payload = JSON.parse(request.body);
  
  if (payload.eventProperties && Array.isArray(payload.eventProperties)) {
   var eventProperties = payload.eventProperties;
   payload.eventProperties = {};
  
   for (var i = 0; i < eventProperties.length; i++) {
   var eventProperty = eventProperties[i];
   var key = Object.keys(eventProperty)[0];
   payload.eventProperties[key] = eventProperty[key];
   }
  }
  
  
  if( payload.response == 'Approve' ) {
   
   
   var eventReq = http.request({
     "endpoint": "xMatters",
     "path": constants.APPROVAL_FOLLOWUP_INBOUND_PATH,
     "method": "POST",
     "headers": {
       "Content-Type": "application/json"
     }
   });
   
   var newEventPayload = {
     "properties": {
       "someproperty": "some value",
       "etc": "stuff"
     }
   };
   
   var eventResp = eventReq.write( newEventPayload );
   
  }

  Where "APPROVAL_FOLLOWUP_INBOUND_PATH" is a constant that holds just the path portion of the inbound endpoint associated with your new follow up form. So if the inbound url is "https://acme.xmatters.com/api/integration/1/functions/SOME_UUID/triggers?apiKey=SOME_API_KEY", then this constant would have "/api/integration/1/functions/SOME_UUID/triggers?apiKey=SOME_API_KEY". 

  I hope that helps!

  Happy Friday!
      --- Travis

   

  March 03, 2018 00:07

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