xMatters message content for email notifications

June 07, 2017 20:09

Kenneth Brian Sipe (CENSUS/CSVD CTR)

Not Yet Reviewed

We made some modifications to the message content for email notifications. Tested the changes and verified they worked.

We later added some enhancements and now the original mods are not working.

We modified the following:
Package version: HP OMi (Business)
Scripts:
presentation
deviceContentEmail

Can you take a look at the code to see if there is anything obvious or can someone suggest some troubleshooting steps?

Comments

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Permanently deleted user
Hi Ken, can you post the code here?

Some troubleshooting steps are to dump things to the event report with the @event::report method or directly to the AlarmPoint.txt log file with @script::log. Note that you can't do string concatenation with in these, so you'll have to build the string first, then pass that variable into these methods. For example:
```
$myStr = "This value: " & $myOthervar
@event::log( $myStr )
```
If you post your code here, I can take a look as well.

Happy Friday!
June 09, 2017 18:14
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