Event Details

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• 

  Travis Depuy

  Hey Phil!

     The QueryEvent operation should be what you are looking for. I was able to use this request to get the tokens of the event that was submitted:

  <soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:sch="http://www.xmatters.com/webservices/schema#5.5.47">
   <soapenv:Header/>
   <soapenv:Body>
   <sch:QueryEvent>
   <sch:user>APWSU</sch:user>
   <sch:password>PASSWORDHERE</sch:password>
   <sch:clientTimestamp></sch:clientTimestamp>
   <sch:clientIP></sch:clientIP>
   <sch:clientOSUser></sch:clientOSUser>
   <sch:company>COMPANYHERE</sch:company>
   <sch:eventIdentifier>3158483</sch:eventIdentifier>
   </sch:QueryEvent>
   </soapenv:Body>
  </soapenv:Envelope>

   

  This was the response I got:

  <soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/">
   <soapenv:Body>
   <ns:QueryEventResponse xmlns:ns="http://www.xmatters.com/webservices/schema#5.5.47">
   <ns:return type="com.invoqsystems.apex.web.soap.QueryEventReturn">
   <ns:eventCreatedTimestamp>04/11/2016 4:17:21 PM</ns:eventCreatedTimestamp>
   <ns:eventStatus>TERMINATED</ns:eventStatus>
   <ns:eventTokens>
   <ns:eventToken>
   <ns:name>xappprop_lang_priority#en</ns:name>
   <ns:values>
   <ns:value>1</ns:value>
   </ns:values>
   </ns:eventToken>
   <ns:eventToken>
   <ns:name>xappprop_lang_owned by team#en</ns:name>
   <ns:values>
   <ns:value>IT Management</ns:value>
   </ns:values>
   </ns:eventToken>
   <ns:eventToken>
   <ns:name>xappprop_lang_type id#en</ns:name>
   <ns:values>
   <ns:value>6dd53665c0c24cab86870a21cf6434ae</ns:value>
   </ns:values>
   </ns:eventToken>
   <ns:eventToken>
   <ns:name>recipients</ns:name>
   <ns:values>
   <ns:value>IT Management</ns:value>
   </ns:values>
   </ns:eventToken>
   <ns:eventToken>
   <ns:name>xappprop_lang_status#en</ns:name>
   <ns:values>
   <ns:value>In Progress</ns:value>
   </ns:values>
   </ns:eventToken>
   <ns:eventToken>
   <ns:name>xappprop_lang_short description#en</ns:name>
   <ns:values>
   <ns:value>Do stuff</ns:value>
   </ns:values>
   </ns:eventToken>
   <ns:eventToken>
   <ns:name>xappprop_lang_description#en</ns:name>
   <ns:values>
   <ns:value>Do stuff</ns:value>
   </ns:values>
   </ns:eventToken>
   <ns:eventToken>
   <ns:name>xappprop_lang_incident id#en</ns:name>
   <ns:values>
   <ns:value>102336</ns:value>
   </ns:values>
   </ns:eventToken>
   </ns:eventTokens>
   <ns:incidentIdentifier>INCIDENT_ID-3158483</ns:incidentIdentifier>
   <ns:notifications>
   <!-- SNIP -->
   </ns:notifications>
   <ns:serverTimestamp>07/11/2016 5:43:09 PM</ns:serverTimestamp>
   <ns:status>OK</ns:status>
   </ns:return>
   </ns:QueryEventResponse>
   </soapenv:Body>
  </soapenv:Envelope>

   

   

  What kind of response are you getting? 

  Happy Monday!
      --- Travis

  November 07, 2016 17:46

  0
• 

  Phil Aries

  Hi Travis,

  Thanks for your prompt response, I only seem to be getting back the following fields:

  eventcreatedtimestamp, eventstatus, eventtokens, incidentidentifier, notifications, servertimestamp and status.

  I am accessing it via the webserviceproxy method in powershell. I will keep digging around in case it's an issue with my powershell code but the xMatters 5.1 API does only state the fields I am getting back.

   

  Regards

   

   

  November 08, 2016 08:09

  0
• 

  Phil Aries

  Sorry my mistake, your are correct they are all accessible via the event tokens.

   

  Thanks for your help!

  November 08, 2016 08:30

  0
• 

  Travis Depuy

  Great to hear! 

  November 08, 2016 15:55

  0