Gavin Brown
I know that you can log into xmatters and assign a temporary replacement for yourself. But is there anyway to input the dates that you'll be away without assigning a replacement, then allowing your place in any team to be skipped, so that the notification simply skips you and move to the next person without delay?
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It's OK. I worked out how to change the existing team of a group.
In fact, I have no idea how I did this, and can't do it again. The option to do this seems to be embedded somewhere deep in the system. I can see how to assign an existing team for a one-time coverage or holiday coverage, but not 'permanently' as I have done once for a group. Doco on this particular 'feature' is not available either. Any ideas?
IGNORE THIS ISSUE - REPLACED BY NEXT ONE.
Hi Gavin
I'm a little unsure what it is that you're attempting.
Can you give us a play-by-play of what you're trying to do and where it's not working out?
Sorry Gavin - I just noticed your more recent question - I'll attempt to answer this there instead.