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HP BSM/OMi errors with xMatters EventSyncThread.logServerUnAvailable

Hi All,

We have OMi 9.24 integration with xMatters (AlarmPoint Agent version 5.1.4) we see the following Errors and Info messages littering the BSM gateway opr-gateway.log file.

It seems wde is attempting to establish connection with the alarmpoint agent and for unknown reason we see it reporting no server available and then on the second attempt it is resolved. We're not sure how to go about troubleshooting this and whether this is some tuning issue on xMatter AlarmPoint - has anyone seen this problem before, we'd like to reduce the amount of noise in opr-gateway.log file.

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2015-07-29 14:01:16,011 [EventSyncThread:xmatters.nnnnnnnnnn.corp:2] INFO EventSyncThread.logServerAvailable(1507) - Server xmatters.nnnnnnnnnn.corp is now reachable. Event update forward request has been successfully delivered: 580cbd22-356f-71e5-130d-0a8b81490000

2015-07-29 14:15:51,915 [EventSyncThread:xmatters.nnnnnnnnnn.corp:2] ERROR EventSyncThread.logServerUnavailable(1704) - Server xmatters.nnnnnnnnnn.corp appears to be unavailable. Event forward request will be re-queued for later delivery: 7f4b0930-35a8-71e5-130d-0a8b81490000

2015-07-29 14:15:51,925 [EventSyncThread:xmatters.nnnnnnnnnn.corp:2] ERROR EventSyncThread.sendEventList(496) - Server xmatters.nnnnnnnnnn.corp appears to be unavailable. 1 event forward requests will be re-queued for later delivery.

2015-07-29 14:15:53,010 [EventSyncThread:xmatters.nnnnnnnnnn.corp:2] INFO EventSyncThread.logServerAvailable(1511) - Server xmatters.nnnnnnnnnn.corp is now reachable. Event forward request has been successfully delivered: 7f4b0930-35a8-71e5-130d-0a8b81490000

2015-07-29 14:22:49,560 [EventSyncThread:xmatters.nnnnnnnnnn.corp:2] ERROR EventSyncThread.logServerUnavailable(1704) - Server xmatters.nnnnnnnnnn.corp appears to be unavailable. Event forward request will be re-queued for later delivery: 55f394c1-35a9-71e5-130d-0a8b81490000

2015-07-29 14:22:49,568 [EventSyncThread:xmatters.nnnnnnnnnn.corp:2] ERROR EventSyncThread.sendEventList(496) - Server xmatters.nnnnnnnnnn.corp appears to be unavailable. 1 event forward requests will be re-queued for later delivery.

2015-07-29 14:23:21,990 [EventSyncThread:xmatters.nnnnnnnnnn.corp:2] INFO EventSyncThread.logServerAvailable(1511) - Server xmatters.nnnnnnnnnn.corp is now reachable. Event forward request has been successfully delivered: 55f394c1-35a9-71e5-130d-0a8b81490000
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