New in this community

Hello,

I am a developer with a strong interest in optimizing incident management & communication processes; I am happy to join the xMatters support community to deepen my understanding of how to leverage xMatters capabilities effectively. 

As a new member in this forum and wish to share and gain some knowledge; I want to create my own discussion to resolve my query and gain some knowledge though I have taken part in various discussion which is definitely helped me a lot.

Also in what category should be taken depends on what factors?

Thank you