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UNAUTHORIZED_ACCESS_ERROR using basic authentication failing

I keep getting the below error when attempting to authenticate and send an event to a form.

{"type":"UNAUTHORIZED_ACCESS_ERROR","message":"User could not be authenticated because the username or password is incorrect, the user does not exist in the targeted Company, or the Company does not exist."}

Ive create a user and set the password. The username and password are correct and if i create an integration using url authentication set to the user it works.

Ive tested using curl and i get the same error.

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