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Custom notification sounds missing in app on Motorola G7 Power

I used the custom notification sounds available in the xMatters app on my last phone, a Samsung Galaxy Note 5. But when I go to Settings > Notification Settings on my new Motorola G7 Power, it directs me to go to System Settings for the sounds. But there is no option to configure the sounds in System Settings. 

Has anyone else faced this problem?

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