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xmatters actionable Alerts for SPLUNK - Connection reset error

HI 

I am using xMatters Actionable Alerts for SPLUNK. I have configured everything as per the documentation, but I am getting the below errors. Have anyone encountered these issues before

2019-08-15 18:15:02,899 INFO [xmatters.alert_actions] [xmatters] [execute] [7738] action=EXECUTE endpoint_url=https://xxxxx.xmatters.com/api/integration/1/functions/4cc0bdf1-dc96-4455-88f7-7c6de8288d8d/triggers?apiKey=f3ddddf7-6265-4147-b272-a0311c8f59cd username=sureshkumar.kumaresan recipients=INTL_xxxxx_DEVOPS_Notify

2019-08-15 18:15:02,899 INFO [util] [password] [get_password] [7738] action=GET_PASSWORD server_uri=https://127.0.0.1:8089 password_name=xmatters_password

2019-08-15 18:15:02,899 INFO [util] [rest] [get] [7738] action=GET url=https://127.0.0.1:8089/servicesNS/nobody/xmatters_alert_action/storage/passwords/%3Axmatters_password%3A?output_mode=json

2019-08-15 18:15:02,912 INFO [xmatters_client] [xm_client] [add_credentials] [7738] action=ADD_CREDENTIALS username=sureshkumar.kumaresan

2019-08-15 18:15:02,912 INFO [xmatters_client] [xm_client] [send_event] [7738] action=SEND_EVENT url=https://xxxxx.xmatters.com/api/integration/1/functions/4cc0bdf1-dc96-4455-88f7-7c6de8288d8d/triggers?apiKey=f3ddddf7-6265-4147-b272-a0311c8f59cd xm_event_type=<class 'xmatters_sdk.xm_event.XMattersEvent'>

2019-08-15 18:15:02,913 INFO [xmatters_client] [rest] [convert_to_https] [7738] action=CONVERT_TO_HTTPS url=https://xxxxx.xmatters.com/api/integration/1/functions/4cc0bdf1-dc96-4455-88f7-7c6de8288d8d/triggers?apiKey=f3ddddf7-6265-4147-b272-a0311c8f59cd scheme=https

2019-08-15 18:15:02,913 INFO [xmatters_client] [rest] [post] [7738] action=POST url=https://xxxxx.xmatters.com/api/integration/1/functions/4cc0bdf1-dc96-4455-88f7-7c6de8288d8d/triggers?apiKey=f3ddddf7-6265-4147-b272-a0311c8f59cd

2019-08-15 18:15:02,941 ERROR [xmatters.alert_action.main] [xmatters] [<module>] [7738] Failed to execute xMatters Alert Action

2019-08-15 18:15:02,941 ERROR [xmatters.alert_action.main] [xmatters] [<module>] [7738] <urlopen error [Errno 104] Connection reset by peer>

Traceback (most recent call last):

File "/app/splunk/etc/apps/xmatters_alert_action/bin/xmatters.py", line 143, in <module>

REQUEST_ID = XM_ALERT.execute()

File "/app/splunk/etc/apps/xmatters_alert_action/bin/xmatters.py", line 119, in execute

request_id = xm_client.send_event(self.endpoint_url, xm_event)

File "/app/splunk/etc/apps/xmatters_alert_action/lib/xmatters_sdk/xm_client.py", line 61, in send_event

force_https=True

File "/app/splunk/etc/apps/xmatters_alert_action/lib/common_utils/rest.py", line 160, in post

return self._send_request(req, headers)

File "/app/splunk/etc/apps/xmatters_alert_action/lib/common_utils/rest.py", line 100, in _send_request

res = urllib2.urlopen(req)

File "/app/splunk/lib/python2.7/urllib2.py", line 154, in urlopen

return opener.open(url, data, timeout)

File "/app/splunk/lib/python2.7/urllib2.py", line 429, in open

response = self._open(req, data)

File "/app/splunk/lib/python2.7/urllib2.py", line 447, in _open

'_open', req)

File "/app/splunk/lib/python2.7/urllib2.py", line 407, in _call_chain

result = func(*args)

File "/app/splunk/lib/python2.7/urllib2.py", line 1241, in https_open

context=self._context)

File "/app/splunk/lib/python2.7/urllib2.py", line 1198, in do_open

raise URLError(err)

URLError: <urlopen error [Errno 104] Connection reset by peer>

2019-08-15 18:19:02,024 INFO [xmatters.alert_actions] [xmatters] [execute] [8748] action=EXECUTE endpoint_url=https://xxxxx.xmatters.com/api/integration/1/functions/4cc0bdf1-dc96-4455-88f7-7c6de8288d8d/triggers?apiKey=f3ddddf7-6265-4147-b272-a0311c8f59cd username=sureshkumar.kumaresan recipients=INTL_xxxxx_DEVOPS_Notify

2019-08-15 18:19:02,024 INFO [util] [password] [get_password] [8748] action=GET_PASSWORD server_uri=https://127.0.0.1:8089 password_name=xmatters_password

2019-08-15 18:19:02,024 INFO [util] [rest] [get] [8748] action=GET url=https://127.0.0.1:8089/servicesNS/nobody/xmatters_alert_action/storage/passwords/%3Axmatters_password%3A?output_mode=json

2019-08-15 18:19:02,032 INFO [xmatters_client] [xm_client] [add_credentials] [8748] action=ADD_CREDENTIALS username=sureshkumar.kumaresan

2019-08-15 18:19:02,032 INFO [xmatters_client] [xm_client] [send_event] [8748] action=SEND_EVENT url=https://xxxxx.xmatters.com/api/integration/1/functions/4cc0bdf1-dc96-4455-88f7-7c6de8288d8d/triggers?apiKey=f3ddddf7-6265-4147-b272-a0311c8f59cd xm_event_type=<class 'xmatters_sdk.xm_event.XMattersEvent'>

2019-08-15 18:19:02,033 INFO [xmatters_client] [rest] [convert_to_https] [8748] action=CONVERT_TO_HTTPS url=https://xxxxx.xmatters.com/api/integration/1/functions/4cc0bdf1-dc96-4455-88f7-7c6de8288d8d/triggers?apiKey=f3ddddf7-6265-4147-b272-a0311c8f59cd scheme=https

2019-08-15 18:19:02,033 INFO [xmatters_client] [rest] [post] [8748] action=POST url=https://xxxxx.xmatters.com/api/integration/1/functions/4cc0bdf1-dc96-4455-88f7-7c6de8288d8d/triggers?apiKey=f3ddddf7-6265-4147-b272-a0311c8f59cd

2019-08-15 18:19:02,062 ERROR [xmatters.alert_action.main] [xmatters] [<module>] [8748] Failed to execute xMatters Alert Action

2019-08-15 18:19:02,062 ERROR [xmatters.alert_action.main] [xmatters] [<module>] [8748] <urlopen error [Errno 104] Connection reset by peer>

Traceback (most recent call last):

File "/app/splunk/etc/apps/xmatters_alert_action/bin/xmatters.py", line 143, in <module>

REQUEST_ID = XM_ALERT.execute()

File "/app/splunk/etc/apps/xmatters_alert_action/bin/xmatters.py", line 119, in execute

request_id = xm_client.send_event(self.endpoint_url, xm_event)

File "/app/splunk/etc/apps/xmatters_alert_action/lib/xmatters_sdk/xm_client.py", line 61, in send_event

force_https=True

File "/app/splunk/etc/apps/xmatters_alert_action/lib/common_utils/rest.py", line 160, in post

return self._send_request(req, headers)

File "/app/splunk/etc/apps/xmatters_alert_action/lib/common_utils/rest.py", line 100, in _send_request

res = urllib2.urlopen(req)

File "/app/splunk/lib/python2.7/urllib2.py", line 154, in urlopen

return opener.open(url, data, timeout)

File "/app/splunk/lib/python2.7/urllib2.py", line 429, in open

response = self._open(req, data)

File "/app/splunk/lib/python2.7/urllib2.py", line 447, in _open

'_open', req)

File "/app/splunk/lib/python2.7/urllib2.py", line 407, in _call_chain

result = func(*args)

File "/app/splunk/lib/python2.7/urllib2.py", line 1241, in https_open

context=self._context)

File "/app/splunk/lib/python2.7/urllib2.py", line 1198, in do_open

raise URLError(err)

URLError: <urlopen error [Errno 104] Connection reset by peer>

2019-08-15 18:36:02,378 INFO [xmatters.alert_actions] [xmatters] [execute] [13640] action=EXECUTE endpoint_url=https://xxxxx.xmatters.com/api/integration/1/functions/4cc0bdf1-dc96-4455-88f7-7c6de8288d8d/triggers?apiKey=f3ddddf7-6265-4147-b272-a0311c8f59cd username=sureshkumar.kumaresan recipients=INTL_xxxxx_DEVOPS_Notify

2019-08-15 18:36:02,378 INFO [util] [password] [get_password] [13640] action=GET_PASSWORD server_uri=https://127.0.0.1:8089 password_name=xmatters_password

2019-08-15 18:36:02,378 INFO [util] [rest] [get] [13640] action=GET url=https://127.0.0.1:8089/servicesNS/nobody/xmatters_alert_action/storage/passwords/%3Axmatters_password%3A?output_mode=json

2019-08-15 18:36:02,389 INFO [xmatters_client] [xm_client] [add_credentials] [13640] action=ADD_CREDENTIALS username=sureshkumar.kumaresan

2019-08-15 18:36:02,389 INFO [xmatters_client] [xm_client] [send_event] [13640] action=SEND_EVENT url=https://xxxxx.xmatters.com/api/integration/1/functions/4cc0bdf1-dc96-4455-88f7-7c6de8288d8d/triggers?apiKey=f3ddddf7-6265-4147-b272-a0311c8f59cd xm_event_type=<class 'xmatters_sdk.xm_event.XMattersEvent'>

2019-08-15 18:36:02,389 INFO [xmatters_client] [rest] [convert_to_https] [13640] action=CONVERT_TO_HTTPS url=https://xxxxx.xmatters.com/api/integration/1/functions/4cc0bdf1-dc96-4455-88f7-7c6de8288d8d/triggers?apiKey=f3ddddf7-6265-4147-b272-a0311c8f59cd scheme=https

2019-08-15 18:36:02,389 INFO [xmatters_client] [rest] [post] [13640] action=POST url=https://xxxxx.xmatters.com/api/integration/1/functions/4cc0bdf1-dc96-4455-88f7-7c6de8288d8d/triggers?apiKey=f3ddddf7-6265-4147-b272-a0311c8f59cd

2019-08-15 18:36:02,438 ERROR [xmatters.alert_action.main] [xmatters] [<module>] [13640] Failed to execute xMatters Alert Action

2019-08-15 18:36:02,441 ERROR [xmatters.alert_action.main] [xmatters] [<module>] [13640] <urlopen error [Errno 104] Connection reset by peer>

Traceback (most recent call last):

File "/app/splunk/etc/apps/xmatters_alert_action/bin/xmatters.py", line 143, in <module>

REQUEST_ID = XM_ALERT.execute()

File "/app/splunk/etc/apps/xmatters_alert_action/bin/xmatters.py", line 119, in execute

request_id = xm_client.send_event(self.endpoint_url, xm_event)

File "/app/splunk/etc/apps/xmatters_alert_action/lib/xmatters_sdk/xm_client.py", line 61, in send_event

force_https=True

File "/app/splunk/etc/apps/xmatters_alert_action/lib/common_utils/rest.py", line 160, in post

return self._send_request(req, headers)

File "/app/splunk/etc/apps/xmatters_alert_action/lib/common_utils/rest.py", line 100, in _send_request

res = urllib2.urlopen(req)

File "/app/splunk/lib/python2.7/urllib2.py", line 154, in urlopen

return opener.open(url, data, timeout)

File "/app/splunk/lib/python2.7/urllib2.py", line 429, in open

response = self._open(req, data)

File "/app/splunk/lib/python2.7/urllib2.py", line 447, in _open

'_open', req)

File "/app/splunk/lib/python2.7/urllib2.py", line 407, in _call_chain

result = func(*args)

File "/app/splunk/lib/python2.7/urllib2.py", line 1241, in https_open

context=self._context)

File "/app/splunk/lib/python2.7/urllib2.py", line 1198, in do_open

raise URLError(err)

URLError: <urlopen error [Errno 104] Connection reset by peer>

2019-08-15 18:40:03,444 INFO [xmatters.alert_actions] [xmatters] [execute] [14593] action=EXECUTE endpoint_url=https://xxxxx.xmatters.com/api/integration/1/functions/4cc0bdf1-dc96-4455-88f7-7c6de8288d8d/triggers?apiKey=f3ddddf7-6265-4147-b272-a0311c8f59cd username=sureshkumar.kumaresan recipients=INTL_xxxxx_DEVOPS_Notify

2019-08-15 18:40:03,444 INFO [util] [password] [get_password] [14593] action=GET_PASSWORD server_uri=https://127.0.0.1:8089 password_name=xmatters_password

2019-08-15 18:40:03,444 INFO [util] [rest] [get] [14593] action=GET url=https://127.0.0.1:8089/servicesNS/nobody/xmatters_alert_action/storage/passwords/%3Axmatters_password%3A?output_mode=json

2019-08-15 18:40:03,453 INFO [xmatters_client] [xm_client] [add_credentials] [14593] action=ADD_CREDENTIALS username=sureshkumar.kumaresan

2019-08-15 18:40:03,454 INFO [xmatters_client] [xm_client] [send_event] [14593] action=SEND_EVENT url=https://xxxxx.xmatters.com/api/integration/1/functions/4cc0bdf1-dc96-4455-88f7-7c6de8288d8d/triggers?apiKey=f3ddddf7-6265-4147-b272-a0311c8f59cd xm_event_type=<class 'xmatters_sdk.xm_event.XMattersEvent'>

2019-08-15 18:40:03,454 INFO [xmatters_client] [rest] [convert_to_https] [14593] action=CONVERT_TO_HTTPS url=https://xxxxx.xmatters.com/api/integration/1/functions/4cc0bdf1-dc96-4455-88f7-7c6de8288d8d/triggers?apiKey=f3ddddf7-6265-4147-b272-a0311c8f59cd scheme=https

2019-08-15 18:40:03,454 INFO [xmatters_client] [rest] [post] [14593] action=POST url=https://xxxxx.xmatters.com/api/integration/1/functions/4cc0bdf1-dc96-4455-88f7-7c6de8288d8d/triggers?apiKey=f3ddddf7-6265-4147-b272-a0311c8f59cd

2019-08-15 18:40:03,485 ERROR [xmatters.alert_action.main] [xmatters] [<module>] [14593] Failed to execute xMatters Alert Action

2019-08-15 18:40:03,485 ERROR [xmatters.alert_action.main] [xmatters] [<module>] [14593] <urlopen error [Errno 104] Connection reset by peer>

Traceback (most recent call last):

File "/app/splunk/etc/apps/xmatters_alert_action/bin/xmatters.py", line 143, in <module>

REQUEST_ID = XM_ALERT.execute()

File "/app/splunk/etc/apps/xmatters_alert_action/bin/xmatters.py", line 119, in execute

request_id = xm_client.send_event(self.endpoint_url, xm_event)

File "/app/splunk/etc/apps/xmatters_alert_action/lib/xmatters_sdk/xm_client.py", line 61, in send_event

force_https=True

File "/app/splunk/etc/apps/xmatters_alert_action/lib/common_utils/rest.py", line 160, in post

return self._send_request(req, headers)

File "/app/splunk/etc/apps/xmatters_alert_action/lib/common_utils/rest.py", line 100, in _send_request

res = urllib2.urlopen(req)

File "/app/splunk/lib/python2.7/urllib2.py", line 154, in urlopen

return opener.open(url, data, timeout)

File "/app/splunk/lib/python2.7/urllib2.py", line 429, in open

response = self._open(req, data)

File "/app/splunk/lib/python2.7/urllib2.py", line 447, in _open

'_open', req)

File "/app/splunk/lib/python2.7/urllib2.py", line 407, in _call_chain

result = func(*args)

File "/app/splunk/lib/python2.7/urllib2.py", line 1241, in https_open

context=self._context)

File "/app/splunk/lib/python2.7/urllib2.py", line 1198, in do_open

raise URLError(err)

URLError: <urlopen error [Errno 104] Connection reset by peer>

2019-08-15 18:48:02,125 INFO [xmatters.alert_actions] [xmatters] [execute] [16442] action=EXECUTE endpoint_url=https://xxxxx.xmatters.com/api/integration/1/functions/4cc0bdf1-dc96-4455-88f7-7c6de8288d8d/triggers?apiKey=f3ddddf7-6265-4147-b272-a0311c8f59cd username=sureshkumar.kumaresan recipients=INTL_xxxxx_DEVOPS_Notify

2019-08-15 18:48:02,125 INFO [util] [password] [get_password] [16442] action=GET_PASSWORD server_uri=https://127.0.0.1:8089 password_name=xmatters_password

2019-08-15 18:48:02,125 INFO [util] [rest] [get] [16442] action=GET url=https://127.0.0.1:8089/servicesNS/nobody/xmatters_alert_action/storage/passwords/%3Axmatters_password%3A?output_mode=json

2019-08-15 18:48:02,138 INFO [xmatters_client] [xm_client] [add_credentials] [16442] action=ADD_CREDENTIALS username=sureshkumar.kumaresan

2019-08-15 18:48:02,138 INFO [xmatters_client] [xm_client] [send_event] [16442] action=SEND_EVENT url=https://xxxxx.xmatters.com/api/integration/1/functions/4cc0bdf1-dc96-4455-88f7-7c6de8288d8d/triggers?apiKey=f3ddddf7-6265-4147-b272-a0311c8f59cd xm_event_type=<class 'xmatters_sdk.xm_event.XMattersEvent'>

2019-08-15 18:48:02,138 INFO [xmatters_client] [rest] [convert_to_https] [16442] action=CONVERT_TO_HTTPS url=https://xxxxx.xmatters.com/api/integration/1/functions/4cc0bdf1-dc96-4455-88f7-7c6de8288d8d/triggers?apiKey=f3ddddf7-6265-4147-b272-a0311c8f59cd scheme=https

2019-08-15 18:48:02,139 INFO [xmatters_client] [rest] [post] [16442] action=POST url=https://xxxxx.xmatters.com/api/integration/1/functions/4cc0bdf1-dc96-4455-88f7-7c6de8288d8d/triggers?apiKey=f3ddddf7-6265-4147-b272-a0311c8f59cd

2019-08-15 18:48:02,167 ERROR [xmatters.alert_action.main] [xmatters] [<module>] [16442] Failed to execute xMatters Alert Action

2019-08-15 18:48:02,167 ERROR [xmatters.alert_action.main] [xmatters] [<module>] [16442] <urlopen error [Errno 104] Connection reset by peer>

Traceback (most recent call last):

File "/app/splunk/etc/apps/xmatters_alert_action/bin/xmatters.py", line 143, in <module>

REQUEST_ID = XM_ALERT.execute()

File "/app/splunk/etc/apps/xmatters_alert_action/bin/xmatters.py", line 119, in execute

request_id = xm_client.send_event(self.endpoint_url, xm_event)

File "/app/splunk/etc/apps/xmatters_alert_action/lib/xmatters_sdk/xm_client.py", line 61, in send_event

force_https=True

File "/app/splunk/etc/apps/xmatters_alert_action/lib/common_utils/rest.py", line 160, in post

return self._send_request(req, headers)

File "/app/splunk/etc/apps/xmatters_alert_action/lib/common_utils/rest.py", line 100, in _send_request

res = urllib2.urlopen(req)

File "/app/splunk/lib/python2.7/urllib2.py", line 154, in urlopen

return opener.open(url, data, timeout)

File "/app/splunk/lib/python2.7/urllib2.py", line 429, in open

response = self._open(req, data)

File "/app/splunk/lib/python2.7/urllib2.py", line 447, in _open

'_open', req)

File "/app/splunk/lib/python2.7/urllib2.py", line 407, in _call_chain

result = func(*args)

File "/app/splunk/lib/python2.7/urllib2.py", line 1241, in https_open

context=self._context)

File "/app/splunk/lib/python2.7/urllib2.py", line 1198, in do_open

raise URLError(err)

URLError: <urlopen error [Errno 104] Connection reset by peer>

2019-08-15 20:05:01,991 INFO [xmatters.alert_actions] [xmatters] [execute] [3082] action=EXECUTE endpoint_url=https://xxxxx.xmatters.com/api/integration/1/functions/4cc0bdf1-dc96-4455-88f7-7c6de8288d8d/triggers?apiKey=f3ddddf7-6265-4147-b272-a0311c8f59cd username=sureshkumar.kumaresan recipients=INTL_xxxxx_DEVOPS_Notify

2019-08-15 20:05:01,992 INFO [util] [password] [get_password] [3082] action=GET_PASSWORD server_uri=https://127.0.0.1:8089 password_name=xmatters_password

2019-08-15 20:05:01,992 INFO [util] [rest] [get] [3082] action=GET url=https://127.0.0.1:8089/servicesNS/nobody/xmatters_alert_action/storage/passwords/%3Axmatters_password%3A?output_mode=json

2019-08-15 20:05:02,008 INFO [xmatters_client] [xm_client] [add_credentials] [3082] action=ADD_CREDENTIALS username=sureshkumar.kumaresan

2019-08-15 20:05:02,008 INFO [xmatters_client] [xm_client] [send_event] [3082] action=SEND_EVENT url=https://xxxxx.xmatters.com/api/integration/1/functions/4cc0bdf1-dc96-4455-88f7-7c6de8288d8d/triggers?apiKey=f3ddddf7-6265-4147-b272-a0311c8f59cd xm_event_type=<class 'xmatters_sdk.xm_event.XMattersEvent'>

2019-08-15 20:05:02,009 INFO [xmatters_client] [rest] [convert_to_https] [3082] action=CONVERT_TO_HTTPS url=https://xxxxx.xmatters.com/api/integration/1/functions/4cc0bdf1-dc96-4455-88f7-7c6de8288d8d/triggers?apiKey=f3ddddf7-6265-4147-b272-a0311c8f59cd scheme=https

2019-08-15 20:05:02,009 INFO [xmatters_client] [rest] [post] [3082] action=POST url=https://xxxxx.xmatters.com/api/integration/1/functions/4cc0bdf1-dc96-4455-88f7-7c6de8288d8d/triggers?apiKey=f3ddddf7-6265-4147-b272-a0311c8f59cd

2019-08-15 20:05:02,049 ERROR [xmatters.alert_action.main] [xmatters] [<module>] [3082] Failed to execute xMatters Alert Action

2019-08-15 20:05:02,049 ERROR [xmatters.alert_action.main] [xmatters] [<module>] [3082] <urlopen error [Errno 104] Connection reset by peer>
Traceback (most recent call last):
File "/app/splunk/etc/apps/xmatters_alert_action/bin/xmatters.py", line 143, in <module>
REQUEST_ID = XM_ALERT.execute()
File "/app/splunk/etc/apps/xmatters_alert_action/bin/xmatters.py", line 119, in execute
request_id = xm_client.send_event(self.endpoint_url, xm_event)
File "/app/splunk/etc/apps/xmatters_alert_action/lib/xmatters_sdk/xm_client.py", line 61, in send_event
force_https=True
File "/app/splunk/etc/apps/xmatters_alert_action/lib/common_utils/rest.py", line 160, in post
return self._send_request(req, headers)
File "/app/splunk/etc/apps/xmatters_alert_action/lib/common_utils/rest.py", line 100, in _send_request
res = urllib2.urlopen(req)
File "/app/splunk/lib/python2.7/urllib2.py", line 154, in urlopen
return opener.open(url, data, timeout)
File "/app/splunk/lib/python2.7/urllib2.py", line 429, in open
response = self._open(req, data)
File "/app/splunk/lib/python2.7/urllib2.py", line 447, in _open
'_open', req)
File "/app/splunk/lib/python2.7/urllib2.py", line 407, in _call_chain
result = func(*args)
File "/app/splunk/lib/python2.7/urllib2.py", line 1241, in https_open
context=self._context)
File "/app/splunk/lib/python2.7/urllib2.py", line 1198, in do_open
raise URLError(err)
URLError: <urlopen error [Errno 104] Connection reset by peer>

2019-08-15 20:16:02,440 INFO [xmatters.alert_actions] [xmatters] [execute] [5822] action=EXECUTE endpoint_url=https://xxxxx.xmatters.com/api/integration/1/functions/4cc0bdf1-dc96-4455-88f7-7c6de8288d8d/triggers?apiKey=f3ddddf7-6265-4147-b272-a0311c8f59cd username=sureshkumar.kumaresan recipients=INTL_xxxxx_DEVOPS_Notify

2019-08-15 20:16:02,440 INFO [util] [password] [get_password] [5822] action=GET_PASSWORD server_uri=https://127.0.0.1:8089 password_name=xmatters_password

2019-08-15 20:16:02,440 INFO [util] [rest] [get] [5822] action=GET url=https://127.0.0.1:8089/servicesNS/nobody/xmatters_alert_action/storage/passwords/%3Axmatters_password%3A?output_mode=json

2019-08-15 20:16:02,452 INFO [xmatters_client] [xm_client] [add_credentials] [5822] action=ADD_CREDENTIALS username=sureshkumar.kumaresan

2019-08-15 20:16:02,452 INFO [xmatters_client] [xm_client] [send_event] [5822] action=SEND_EVENT url=https://xxxxx.xmatters.com/api/integration/1/functions/4cc0bdf1-dc96-4455-88f7-7c6de8288d8d/triggers?apiKey=f3ddddf7-6265-4147-b272-a0311c8f59cd xm_event_type=<class 'xmatters_sdk.xm_event.XMattersEvent'>

2019-08-15 20:16:02,452 INFO [xmatters_client] [rest] [convert_to_https] [5822] action=CONVERT_TO_HTTPS url=https://xxxxx.xmatters.com/api/integration/1/functions/4cc0bdf1-dc96-4455-88f7-7c6de8288d8d/triggers?apiKey=f3ddddf7-6265-4147-b272-a0311c8f59cd scheme=https

2019-08-15 20:16:02,453 INFO [xmatters_client] [rest] [post] [5822] action=POST url=https://xxxxx.xmatters.com/api/integration/1/functions/4cc0bdf1-dc96-4455-88f7-7c6de8288d8d/triggers?apiKey=f3ddddf7-6265-4147-b272-a0311c8f59cd

2019-08-15 20:16:02,498 ERROR [xmatters.alert_action.main] [xmatters] [<module>] [5822] Failed to execute xMatters Alert Action

2019-08-15 20:16:02,499 ERROR [xmatters.alert_action.main] [xmatters] [<module>] [5822] <urlopen error [Errno 104] Connection reset by peer>
Traceback (most recent call last):
File "/app/splunk/etc/apps/xmatters_alert_action/bin/xmatters.py", line 143, in <module>
REQUEST_ID = XM_ALERT.execute()
File "/app/splunk/etc/apps/xmatters_alert_action/bin/xmatters.py", line 119, in execute
request_id = xm_client.send_event(self.endpoint_url, xm_event)
File "/app/splunk/etc/apps/xmatters_alert_action/lib/xmatters_sdk/xm_client.py", line 61, in send_event
force_https=True
File "/app/splunk/etc/apps/xmatters_alert_action/lib/common_utils/rest.py", line 160, in post
return self._send_request(req, headers)
File "/app/splunk/etc/apps/xmatters_alert_action/lib/common_utils/rest.py", line 100, in _send_request
res = urllib2.urlopen(req)
File "/app/splunk/lib/python2.7/urllib2.py", line 154, in urlopen
return opener.open(url, data, timeout)
File "/app/splunk/lib/python2.7/urllib2.py", line 429, in open
response = self._open(req, data)
File "/app/splunk/lib/python2.7/urllib2.py", line 447, in _open
'_open', req)
File "/app/splunk/lib/python2.7/urllib2.py", line 407, in _call_chain
result = func(*args)
File "/app/splunk/lib/python2.7/urllib2.py", line 1241, in https_open
context=self._context)
File "/app/splunk/lib/python2.7/urllib2.py", line 1198, in do_open
raise URLError(err)
URLError: <urlopen error [Errno 104] Connection reset by peer>

2019-08-15 21:22:02,701 INFO [xmatters.alert_actions] [xmatters] [execute] [23081] action=EXECUTE endpoint_url=https://xxxxx.xmatters.com/api/integration/1/functions/4cc0bdf1-dc96-4455-88f7-7c6de8288d8d/triggers?apiKey=f3ddddf7-6265-4147-b272-a0311c8f59cd username=sureshkumar.kumaresan recipients=INTL_xxxxx_DEVOPS_Notify

2019-08-15 21:22:02,702 INFO [util] [password] [get_password] [23081] action=GET_PASSWORD server_uri=https://127.0.0.1:8089 password_name=xmatters_password

2019-08-15 21:22:02,702 INFO [util] [rest] [get] [23081] action=GET url=https://127.0.0.1:8089/servicesNS/nobody/xmatters_alert_action/storage/passwords/%3Axmatters_password%3A?output_mode=json

2019-08-15 21:22:02,715 INFO [xmatters_client] [xm_client] [add_credentials] [23081] action=ADD_CREDENTIALS username=sureshkumar.kumaresan

2019-08-15 21:22:02,715 INFO [xmatters_client] [xm_client] [send_event] [23081] action=SEND_EVENT url=https://xxxxx.xmatters.com/api/integration/1/functions/4cc0bdf1-dc96-4455-88f7-7c6de8288d8d/triggers?apiKey=f3ddddf7-6265-4147-b272-a0311c8f59cd xm_event_type=<class 'xmatters_sdk.xm_event.XMattersEvent'>

2019-08-15 21:22:02,715 INFO [xmatters_client] [rest] [convert_to_https] [23081] action=CONVERT_TO_HTTPS url=https://xxxxx.xmatters.com/api/integration/1/functions/4cc0bdf1-dc96-4455-88f7-7c6de8288d8d/triggers?apiKey=f3ddddf7-6265-4147-b272-a0311c8f59cd scheme=https

2019-08-15 21:22:02,715 INFO [xmatters_client] [rest] [post] [23081] action=POST url=https://xxxxx.xmatters.com/api/integration/1/functions/4cc0bdf1-dc96-4455-88f7-7c6de8288d8d/triggers?apiKey=f3ddddf7-6265-4147-b272-a0311c8f59cd

2019-08-15 21:22:02,726 ERROR [xmatters.alert_action.main] [xmatters] [<module>] [23081] Failed to execute xMatters Alert Action

2019-08-15 21:22:02,727 ERROR [xmatters.alert_action.main] [xmatters] [<module>] [23081] <urlopen error [Errno 104] Connection reset by peer>
Traceback (most recent call last):
File "/app/splunk/etc/apps/xmatters_alert_action/bin/xmatters.py", line 143, in <module>
REQUEST_ID = XM_ALERT.execute()
File "/app/splunk/etc/apps/xmatters_alert_action/bin/xmatters.py", line 119, in execute
request_id = xm_client.send_event(self.endpoint_url, xm_event)
File "/app/splunk/etc/apps/xmatters_alert_action/lib/xmatters_sdk/xm_client.py", line 61, in send_event
force_https=True
File "/app/splunk/etc/apps/xmatters_alert_action/lib/common_utils/rest.py", line 160, in post
return self._send_request(req, headers)
File "/app/splunk/etc/apps/xmatters_alert_action/lib/common_utils/rest.py", line 100, in _send_request
res = urllib2.urlopen(req)
File "/app/splunk/lib/python2.7/urllib2.py", line 154, in urlopen
return opener.open(url, data, timeout)
File "/app/splunk/lib/python2.7/urllib2.py", line 429, in open
response = self._open(req, data)
File "/app/splunk/lib/python2.7/urllib2.py", line 447, in _open
'_open', req)
File "/app/splunk/lib/python2.7/urllib2.py", line 407, in _call_chain
result = func(*args)
File "/app/splunk/lib/python2.7/urllib2.py", line 1241, in https_open
context=self._context)
File "/app/splunk/lib/python2.7/urllib2.py", line 1198, in do_open
raise URLError(err)
URLError: <urlopen error [Errno 104] Connection reset by peer>

2019-08-15 21:26:01,875 INFO [xmatters.alert_actions] [xmatters] [execute] [24896] action=EXECUTE endpoint_url=https://xxxxx.xmatters.com/api/integration/1/functions/4cc0bdf1-dc96-4455-88f7-7c6de8288d8d/triggers?apiKey=f3ddddf7-6265-4147-b272-a0311c8f59cd username=sureshkumar.kumaresan recipients=INTL_xxxxx_DEVOPS_Notify

2019-08-15 21:26:01,875 INFO [util] [password] [get_password] [24896] action=GET_PASSWORD server_uri=https://127.0.0.1:8089 password_name=xmatters_password

2019-08-15 21:26:01,875 INFO [util] [rest] [get] [24896] action=GET url=https://127.0.0.1:8089/servicesNS/nobody/xmatters_alert_action/storage/passwords/%3Axmatters_password%3A?output_mode=json

2019-08-15 21:26:01,883 INFO [xmatters_client] [xm_client] [add_credentials] [24896] action=ADD_CREDENTIALS username=sureshkumar.kumaresan

2019-08-15 21:26:01,883 INFO [xmatters_client] [xm_client] [send_event] [24896] action=SEND_EVENT url=https://xxxxx.xmatters.com/api/integration/1/functions/4cc0bdf1-dc96-4455-88f7-7c6de8288d8d/triggers?apiKey=f3ddddf7-6265-4147-b272-a0311c8f59cd xm_event_type=<class 'xmatters_sdk.xm_event.XMattersEvent'>

2019-08-15 21:26:01,883 INFO [xmatters_client] [rest] [convert_to_https] [24896] action=CONVERT_TO_HTTPS url=https://xxxxx.xmatters.com/api/integration/1/functions/4cc0bdf1-dc96-4455-88f7-7c6de8288d8d/triggers?apiKey=f3ddddf7-6265-4147-b272-a0311c8f59cd scheme=https

2019-08-15 21:26:01,883 INFO [xmatters_client] [rest] [post] [24896] action=POST url=https://xxxxx.xmatters.com/api/integration/1/functions/4cc0bdf1-dc96-4455-88f7-7c6de8288d8d/triggers?apiKey=f3ddddf7-6265-4147-b272-a0311c8f59cd

2019-08-15 21:26:01,921 ERROR [xmatters.alert_action.main] [xmatters] [<module>] [24896] Failed to execute xMatters Alert Action

2019-08-15 21:26:01,922 ERROR [xmatters.alert_action.main] [xmatters] [<module>] [24896] <urlopen error [Errno 104] Connection reset by peer>
Traceback (most recent call last):
File "/app/splunk/etc/apps/xmatters_alert_action/bin/xmatters.py", line 143, in <module>
REQUEST_ID = XM_ALERT.execute()
File "/app/splunk/etc/apps/xmatters_alert_action/bin/xmatters.py", line 119, in execute
request_id = xm_client.send_event(self.endpoint_url, xm_event)
File "/app/splunk/etc/apps/xmatters_alert_action/lib/xmatters_sdk/xm_client.py", line 61, in send_event
force_https=True
File "/app/splunk/etc/apps/xmatters_alert_action/lib/common_utils/rest.py", line 160, in post
return self._send_request(req, headers)
File "/app/splunk/etc/apps/xmatters_alert_action/lib/common_utils/rest.py", line 100, in _send_request
res = urllib2.urlopen(req)
File "/app/splunk/lib/python2.7/urllib2.py", line 154, in urlopen
return opener.open(url, data, timeout)
File "/app/splunk/lib/python2.7/urllib2.py", line 429, in open
response = self._open(req, data)
File "/app/splunk/lib/python2.7/urllib2.py", line 447, in _open
'_open', req)
File "/app/splunk/lib/python2.7/urllib2.py", line 407, in _call_chain
result = func(*args)
File "/app/splunk/lib/python2.7/urllib2.py", line 1241, in https_open
context=self._context)
File "/app/splunk/lib/python2.7/urllib2.py", line 1198, in do_open
raise URLError(err)
URLError: <urlopen error [Errno 104] Connection reset by peer>

 

 

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