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Use a variable for URL Redirect?

Christian Schroeder

September 23, 2020 16:43

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Is it possible to add a variable for the URL redirect? Similar to our Teams Integration form for Invite to Teams Channel:

 

On my user created responses, I get "Invalid URL" when trying to put a variable ID in.

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4 comments

• 0
  
  Travis DePuy September 24, 2020 03:38

  Hey Christian,

     Good question. While I stall and confirm my hunch, how are you creating the events? Are you using flow designer, or an integration builder script? Or are these events generated from the web ui? 

  The answer will depend and could be rather lengthy. 

• 0
  
  Christian Schroeder September 24, 2020 16:07

  Hi Travis, 

  They are actually created using flow designer (on a trigger from an event created from the web ui).  Though I am hoping to move this to a "Flow Trigger Form" to help simplify it in the future.  Basically we are looking to dynamically set it to some Microsoft Teams Channel or Meeting links.

   

• 0
  
  Travis DePuy September 24, 2020 21:23

  Ah ok. So the Create Event step is a wrapper for the Trigger an Event API call. You will notice one of the parameters there is the responseOptions element. This is where you can specify the full response option details such as the redirect url. We haven't yet added all of the elements in that API call into the step, but you can still make the API call directly, it's just a little roundabout.

  You would need to:

  1. Create a new Inbound Integration in the integration builder of type Create an Event and tie it to your form. Set the Auth Type to URL Authentication and grab the url. 
  2. Create a new Custom Step with an xMatters endpoint and a handful of inputs. The inputs will vary depending on how much you want to expose vs how much you want to hard code. You will need of course all the event properties and your response redirect url. Also add an input for the "path", which will be your inbound url from step 1. If you want to capture the requestId you can add an output for that as well. 
     I have a rough outline of the script below. 
  3. Drag the new custom step onto your canvas and hook it up in the right place. Map all the necessary inputs. Paste in just the path portion of the url, including the apiKey value as the "path".
  4. Fire.

   

   

  The script will vary a bit based on how much you want to pass in and what items you need to expose, but this should get you started. The responseOptions can be built from scratch, or referenced with their UUIDs available in the UI. 

  // The path portion of the inbound integration that creates an event...
  var path = input['Path'];
  var payload = {
     "properties": {
        "<PROPERTY_NAME>": input['PROPERTY_NAME'],
        "<PROPERTY_NAME2>": input['PROPERTY_NAME2'],
        // ...
     },
     responseOptions: [
       {
         "id" : "fee39ecf-75a7-45eb-9e63-ffc441499c4f"
       },
       {
         "id" : "085d4bea-9dfb-4d2b-8136-22e19b1baaf6",
         "redirectUrl" : input['MS Teams URL'],
         "contribution": "POSITIVE",
         "action": "STOP_NOTIFYING_TARGET"
       }
     ]
  };
  
  var req = http.request({
     "endpoint": "xMatters",
     "method": "POST",
     "path": path,
     "headers": {
          "Content-Type": "application/json"
     }
  };
  
  var resp = req.write( payload );
  
  if( resp.statusCode >= 300 ) {
  console.log( "Error posting event: " + JSON.stringify( resp ) );
  }
  else {
  var body = JSON.parse( resp.body );
  output['requestId'] = body.requestId;
  }

   

  You won't be able to get the event ID from this method, but at least you do have infinite flexibility over the response options. 

  We're hoping to get more of that event payload exposed with the create event step and I can see these response options as being a good next item to knock out, so I'll be sure to bring this up with PM. 

  Happy Thursday!

   

• 0
  
  Christian Schroeder September 25, 2020 20:27

  Thank you Travis, using the inbound integration worked!  Definitely looking forward to seeing this option in the create event step in flow designer. 

   

  Have a good weekend!