0

Engage w/xMatters in Change Management

There's a github to integrate Engage with xMatters in Problem Management within ServiceNow, but has anyone attempted to integrate it into their Change Management module?  We are exploring the possibility of using it within  CHG records when change implementers 'go dark' or don't move their changes forward.  Trying to figure out how much work/effort it would be to modify the .xml to allow it to be imported and activate the functionality in CHG.

5 comments

Please sign in to leave a comment.