Notifications outside shift sended when shift starts

We use xmatters for handling our standby shifts. The shifts is everyday from Monday to Saturday between 0800 am and 1100 pm.

The issue we experience is that if a incident happens outside the shift and is not solved we don't get any notification when the shift starts.

Example of desired functionality:

A incident happens on saturday morning at 0400 am, as soon as the shift starts at 0800 am I would like to receive a notification.

Thanks in advance for the help. 

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