I am using Splunk to send alerts to xMatters. This is facilitated through an API.
In splunk, when setting up the Xmatters trigger action I can provide the Alert API Key, Alert Severity & Alert Summary.
The alert summary is what I am using to provide details of the alert, and this is what populates the event description in Xmatters.
I would like to be able to format the message from Splunk to include a newline character in the event description in Xmatters however everything I have tried has been unsuccessful and I can't see anything online or in the faqs that address this.
I have tried adding \n into the Splunk Alert Summary however this just removes the \ in xMatters and keeps the n. Is there a way to add a line break/new line into the Xmatters event description?