This is the place for questions about xMatters products, features, best practices, use cases, advice, and favorite (toolchain) recipes. Ask us anything! Well, almost anything.

Show all All Planned Not planned Completed Answered No status Sort by newest post Newest post Recent activity Votes Comments
New Support Videos on xMatters YouTube! Mario Guisado 1 comment 0 votes None
Managing The Schedule Nick Piggott 3 comments 0 votes None
What is the purpose of elapsed time bar in the event tracking tab paul murphy 1 comment 0 votes None
Ring person again if the alert is still active after 1 hour paul murphy 1 comment 0 votes None
How would I ring somebody if alert is not handled by certain time paul murphy 5 comments 0 votes None
How to page primary and secondary multiple times before falling back to others paul murphy 4 comments 0 votes None
Removing a user from the roster in the future Jason Schellberg 1 comment 0 votes None
Setting up a shift weekday shift that starts on Sunday Jason Schellberg 1 comment 0 votes None
Setting up On-Call Shifts Tina Wong 2 comments 0 votes None
How to set users' supervisor via ServiceNow integration Curtis Rowell, Sr 8 comments 0 votes None
Automated Weekly email for XMatters OnCall's Debanand Mishra 1 comment 0 votes None
Hogan's Alley is live! Karla Poplawski 0 comments 0 votes None
Adding a wait between devices Trevor Rain-Water 1 comment 1 vote None
Rotation with a shift member who needs to skip every other rotation Charles Thresher 3 comments 0 votes None
How to find out what version I am running? VL 1 comment 0 votes None
Email trigger has wrong sender information Philip Colmer 8 comments 0 votes None
What are your 2020 Resolutions for Digital Transformation? Francois Groulx 0 comments 1 vote None
Follow The Sun (Most efficient way)? Daven Ichwan 3 comments 0 votes None
Change xmatters Agent user Dante Paoloni 3 comments 0 votes None
Workflows are here! Jane Rizhanovsky 0 comments 0 votes None
Galaga has arrived! Francois Groulx 0 comments 0 votes None
Report on Showing if users are not using matters due to license limit Chad Wilhelm 2 comments 1 vote None
When is xmatters going to show some love for Android Chad Wilhelm 8 comments 0 votes None
Countries supported by xMatters SMS / Voice alerts Jonatan Buus 5 comments 0 votes None
Temporarily suppress alarms in xMatters Jonatan Buus 6 comments 0 votes None
Follow The Sun Donald Havas 4 comments 0 votes None
Schedule bi-weekly morning shift rotation Kelvin Wong 2 comments 0 votes None
More than 10 results Renae Gaskins 2 comments 0 votes None
Testing mobile device doesn't send message Kimberly Jackson 3 comments 0 votes None
Tally shift Karthick 1 comment 0 votes None