Notifications & Delivery
- Alert log error on SMS delivery: Notification undelivered; [30005] Unknown destination handset
- Issues with SMS notification, receiving error 30003 "Message Delivery - Unreachable destination handset"
- SMS Unicode letter replacement in the Philippines
- Best Practice for SMS to Japan
- xMatters SMS Reference Guide
- Unicode and its impact on SMS
- 3G Mobile Network Shutdown in the US
- Overriding "Do Not Disturb" settings on an iOS mobile device
- Voice messages read large numbers as a whole rather than individual digits
- Using iOS 15 Focus with xMatters
- STIR/SHAKEN and "Verified" labels for xMatters phone calls
- Untested user devices
- xMatters mobile app permissions (iOS and Android)
- HTML body property is null or empty when initiating a workflow by email
- Receiving "Response already received" notifications
- iOS mobile app: configuring custom sounds
- Renotify users if no response is received
- Voice notifications going straight to voicemail
- Images in messages are not displaying when using the iOS mobile app
- Automating a conference bridge based on a third party ticket or incident system
- Text disappearing when filling in fields in a message form
- Escalation notifications are being sent to the wrong user
- Downloading and importing custom recordings in xMatters
- A user is being notified before their shift has started
- Email trigger: Adding the email subject to the xMatters notification
- Viewing notifications that were sent to specific groups or users
- Registering for domestic SMS in India
- Troubleshooting API call errors
- EPIC command generates an "Access is denied" error
- Sending a message to specific user devices