Notifications & Delivery
- SMS known issues and resources
- Why does the number for a response option change when responding via SMS?
- Conference bridge call rates
- SMS message rates
- Mobile app device not showing in a user's devices via the web UI even though the app is installed and connected
- Overriding "Do Not Disturb" settings in the xMatters Android mobile app
- Why are the caller IDs of the incoming notifications I receive incorrect?
- Understanding Failed to Connect messages in xMatters logs (Voice Notifications)
- Customizing and managing voice recordings for messages and conference bridges
- SMS Notification Error: [569] Destination address suspended by carrier
- Inadvertently submitted email responses
- Setting up notifications for multiple nested temporary replacements
- Supported versions of iOS and Android operating systems for the xMatters app
- Calling users in China
- Android: Unable to send SMS responses - Failure to Send
- Different message content: comparing voice to email to SMS
- What's the difference between inactive device, failed notification, and invalid device during notification delivery?
- Investigating delays with message delivery via email
- How to create responses that can connect you to a conference bridge
- Device delay behaviors
- Problems with xMatters notifications in China
- Dynamic teams and notification de-duplication
- Removing "No Scenario" from the available scenario list
- Changing the email sender address for outgoing email messages
- [T-Mobile] Voice calls are not reaching user devices
- Creating a group of users to re-notify based on predefined criteria
- Configuring and troubleshooting voice call behavior
- E-mail notifications report as delivered but individuals don't appear to receive message
- Understanding retries for conference calls
- Is it possible to change how a voice message is acknowledged?