"How can I search the Reports page for Events that contain a particular text from a token value?"
The information within an event or message can go by many names: some management systems inject "tokens" or "attributes", while others (including our own communication plan forms) use the word "properties" to refer to event details. Longer-term and Premises users might remember that event domains called them "predicates".
Whatever term happens to be preferred, the actual make-up is almost always the same - or, at least, can be expressed in a common manner. Each token (or predicate, or property) comprises a name and a value (which is why yet more people may know them as "name/value pairs" or even "token/value pairs"). For example, an incident management system event might have the following details:
Name or Token | Value |
Incident ID | INC0001 |
Issue | Network Outage |
Incident Priority | Major |
You can use this basic structure when searching for events in xMatters; for example, you might want to view only those events where the Incident Priority (token) was Major (value).
To search the Events Report for specific tokens, or properties:
- On the Reports tab, click Search to open the search bar and type the name of the token in a New Search. As you begin typing, a drop-down list will display properties and suggestions matching your text:
- Click the name of the token to select it.
- The report automatically refreshes, and displays only those events that include the selected token.
You can export your search results to an .xls spreadsheet file by clicking Options> Export.
xMatters internal reference: DTN-4556
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