Adding properties and values to exported events

Question 

How do I include message details like properties and values in an exported Recent Events report?

Environment

All versions of xMatters

Answer

You've probably noticed when searching the Recent Events report that there is no single field or column that shows the message itself. This is because a message is a collection of properties, and the values are specified when the event is created.

You CAN search for these property values and include them in your report by following these steps:

1. In the Recent Events report, search for a property in the form.
   • Make sure to leave the property value in the search blank - this will default to All Values of the property.
2. Repeat this for each property you want to include in the search results.
3. When ready, export the Recent Events report.

The properties and their values should now appear in the resulting generated export file.